Panera Bread / extra delivery charges

About a week ago I had Panera delivery me some food. That is the store in portage Michigan on south westnedge. When I realized the order was wrong I tried to contact the store. Apparently the phone lines were down. I contacted customer service who also couldn't get through to the store. They assured me that they would contact the store and they would get back to me in 2 business days. Still I have heard nothing. $40 for delivery and just can't seem to get it right. I don't plan on dinning at any Panera in the future. Very poor customer service. So I guess I will just pass my experience along with anyone who asks me about Panera. Thanks again for not really helping me at all. Bang up job.

Nov 21, 2017

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