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[Resolved] Pall Mall / pall mall full flavor 100s

Last packs i have bought from gas station my cigarette tobacco was falling out, burt my leg never had this problem..it was like they was really loose or something. I love pall mall but theyve changed and not what im use to. Its like they aint payong attention when making them. 3 packs now that have been like this. Dont know if its the gas station or just pall mall.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • R.J. Reynolds Tobacco's Response, Dec 05, 2017

    Please ask this consumer to call the toll-free number on the side of their pack to report the product quality issue. One of our specialists will be glad to assist and replace the product.

Sa
Nov 17, 2017

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