Onida / WORST EXPERINCE WITH ONIDA TV and SERVICE
Sub : Trouble with 29” Oxygen TV.
I have purchased ONIDA CTV -29” Oxygen Serial No.4002477, from Surya Electronics, Shop No. 5, Osia Market, Chikhali Road, Sambhaji Nagar, Chinchwad, Pune 19 on 12-09-2004, invoice no.8728 for Rs.23000/-. (Now shop shifted in Kasturi Plaza, on opposite side).
I prefered ONIDA as I normally prefer the good quality branded items. Now the “NEIGHBORS’ ENVY, OWNER’S PRIDE “, has become, “NEIGHBORS’ AMUSEMENT & OWNER’S i.e. MY HEAD ACHE”. Within warranty period it was repaired twice and twice thereafter. Once I spent about Rs.1600/- in Sep 2006. Last time in March 2007, after argument of providing bad services, with the Surya Electronics and the Service Centre at Chinchwad, I got the repairs free, when it was orally assured that “hereafter there would not be any Problem”. And just within 7 months in Oct 2007, TV stopped working. The complaint registered No.[protected] dated 8th Oct 2007. I insisted that “I can not pay regularly about Rs.1600/- every six month for keeping my TV in working condition.” The complaint is not yet attended.
I will not now prefer repairing my so called high brand Co. TV set, which I am sure is a Technically faulty piece, though it should have been replaced within the warranty period. Presently I am using my old 21” BPL TV purchased in April 1990, without a single repair till todate, keeping along side your faulty 29” non-working TV set. This position explains the quality of your Brand.
I insist that you should take back your faulty TV set as your moral responsibility and in good faith, replace it with non-faulty TV set. In any case I shall not get the TV repaired.
Thanking you, in anticipation,
Yours truly, most unsatisfied customer,
Amol R. Kulkarni
More Onida Complaints & Reviews
- Onida - Very very poor service 
- Onida - After the warranty period the main part of the TV the tube is damaged 
- Onida - Washing machine
- Onida - fraudsters from onida company 
- Onida - ONIDA service center sucks 
- Onida - air conditioner inv18gdr
- Onida - Hydrofall washing machine
- Onida - Washing machine not working 
- Onida - No Disk 
- Onida - ONIDA TV 21- Burst sound followed with burning smell