Old Navy / store was not open as advertised
Old Navy advertised they would be opening at 12am November 25 at Westfield Shoppingtown Center in Vancouver WA. I arrived at midnight and the doors were locked. There were other people also trying to get into the mall. We all stood outside at the locked doors until the Security Guard came. He said that Old Navy will be opening at 4am. We were all upset, we all drove down there to shop at Midnight and the doors were locked. They had advertised on the Old Navy web-site the Black Friday hours opening at Midnight.
I ended up driving to Jantzen Beach Oregon Store and by the time I arrived the store line to get in was wrapped around the building. I also tried calling the Old Navy store at Westfield and there was no answer, not even an answering machine. I then called the Jantzen Beach store and they answered and were helpful.
I'm disappointed about the false advertisement and also that I did not get the items that I had arrived early for to get. Many customers were also disappointed.
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