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Complaint Rating:  100 % with 5 votes
100% 5
Contact information:
Ocwen LLC
United States
Ocwen has no intention of working with any loan modification programs. They are holding out to see if the Federal government will come up with solutions more financially beneficial to them.

If you live in a state where OCWEN cannot come after you after foreclosure and you are upside down in the equity of your home, you need to realistically sit down and consider STRATEGIC FORECLOSURE. If you
are more than 10% underwater, it will take you 10-68 years just to recover to the equity you had in your loan before the Big Recession hit. Do the math and start thinking.

Ocwen will promise you one thing, but they lie. They also distort the truth to make whatever decision they make about your home into what they need in order to justify it. They ruled we were ineligible for HAMP because we were no longer living in the home. We were. We had lived there more than 19 years. We had
notified them in writing of this, and have the evidence to prove it. Nevertheless, OCWEN foreclosed on the home, lying about the fact that we were not living in the home.

OCWEN actually did us a favor. We are renting at more than $300 less than what the mortgage was, and have much more room and a better quality home. We are only minimally impacted by the foreclosure.

If you stop and think, it makes good business sense to walk away from an upside down mortgage if you can.
And it sticks it to OCWEN who created the mess in the first place.
Complaint comments Comments (14) Complaint country United States Complaint category Mortgage Companies


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N  10th of Nov, 2009 by    0 Votes
I have been in foreclosure for about a year now due to my employer cutting our wages and laying off drivers. I have asked Ocwen for help in this matter.
I have submitted a Hardship Affidavit for the second time. The first time they claim they did not receive. So I sent it certified mail this time.
When I asked why they didn't let me know they did not receive it. They had no answer.
To sum it all up. I am getting the run around. In the mean time I have gotten my finances in order so that I can pay my mortgage.
When I try to call I can rarely get through to anyone. The times I have gotten through I get someone that cannot understand me or I can't understand them. They are usually in India or Paraguay! PARAGUAY! Are you kidding me?
Well I have had it and do not know what to do anymore. I have done everything this company has asked of me and they always seem to want something that they never wanted before. I am ready to tell them to keep the house.
They call and I answer and it's a recording. I call back and get nowhere! I have left messages for ext. 6403 and never get a call back.
I guess it's hard to call from India! Does anyone have an answer?
I need help and not another scam!
N  27th of Jan, 2010 by    0 Votes
Ocwen has the worst Customer Service they took my mortgage out twice causing my checking account to be overdrawn drastically, leaving me broke with bills bouncing everywhere. I have filed a complaint with my bank to get my money back as well as contacting Ocwen everyday only to get a recording of the same person advising I will get a return call within 24 hrs in which I have not gotten. I want to complain to the Federal Gov but don't know where to start. Does anyone know where and how I begin. V. Ammons
A  7th of Aug, 2010 by    0 Votes
Think it would do any good to contact, BBB, FTC, FBI.Send all complaints to each division(FBI, FTC, BBB)

Every mortgage that they have should be marked paid in full, business closed.

Praying For Justice
N  4th of Nov, 2010 by    0 Votes
OWCEN...what a joke. i am having the same issue as all of you. I am currently looking for people to ### and complain and come with on TV to make our stand against this ruthless and heartless company. If your interested please contact me @ 72-557-667 ASAP. I dont have much time left to do this.
A  8th of Nov, 2010 by    0 Votes
We are dealing with the same run around with Ocwen. Feel free to contact me at l_m_stevenson@hotmail.com so we can discuss this.
N  10th of Dec, 2010 by    0 Votes
read your complaint, i am currently filing a class action lawsuit against ocwen for their discriminatory practices as i am also had same problem and worse would like to know if u would to become part of that if so pls email
ocwenclassaction@hotmail.com and leave your name a brief description of your problem and contact information
N  12th of Dec, 2010 by    0 Votes
Can you send me some info on what your situation is? I am concerned that ocwen would stoop to the level of pretending to me something or someone they are not to gather info. what state are you in? what is your personal email address?
N  3rd of Feb, 2011 by    0 Votes
My dear friends from Honey Dew California are going through the VERY same 'delay' process and now their home is very close to being lost. I've been trying to help them all year. We hired attorneys, who also kept sending us their endless monthly forms to have to fill out, just to have more and more and more dumped on us all over again. It was stalled and stalled, delayed and delayed until now at a year in and the company is now going into foreclosure.

We really want to join the class action law suit. If anyone knows the web site or phone number of the attorneys, would you mind posting it? Thank you very much!!
A  25th of Feb, 2011 by    0 Votes
Hello Virginia. I have received forms from law suit. Go to www.OcwenMDLSettlement.com Info on website.
A  6th of Jun, 2011 by    -1 Votes
Want to join class action suit against Ocwen. After a 1+year effort to modify loan they gave us a "take it or leave it" offer that was complete Bull. They tacked on all of our back payments plus the interest and fees to the principle so now we owe more than the original loan and they changed the term to 40 years!! We are in our late 50's...and will never be able to pay this loan off and own this home let alone see any equity so that we may someday sell this property and retire. We are currently 75K underwater, probably should walk away.
N  7th of Jun, 2011 by    0 Votes
don't understand exactly what the problem is did u expect for the bank to take a loss,
A  29th of Jun, 2011 by    0 Votes
We filed Chapter 13 to save our home and each statement we receive from Ocwen has a new total on it each time. They keep billing us for fees but never tell us what they are for. The new statement has a $200.00 fee for some motion. How can there be a motion when we have already been discharged????
N  4th of Aug, 2011 by    0 Votes
Ocwen is a specialist in adding mysterious fees to your account. Anyway, please keep in min that those fees can be postponed to the back of the loan term. This, if you're below 90 days due. If your due time is higher, then yes, those fees have to be paid in order to reinstate the loan.
Furthermore, Ocwen's fees can be assessed after the motion, property valuation, etc., have taken place.
Ocwen's biggest failure is in efficiently communicating with customers. I was a Supervisor with them and now run my own business against them, helping homeowners the way they should.
Should you need any more specific assistance with any mortgage inquiries, please don't hesitate to submit your case to urostar@adinet.com.uy, and we'll gladly review it to find a potential solution.

Best Regards,

Ocwen Helper
N  28th of Sep, 2012 by    0 Votes
How long did it take for them to foreclose on your home? Did they give you an extension to do a loan modification?

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