National Tire & Battery [NTB] review: company not good to work for 12

I guarantee the postive comments here are DM's or kiss a$$ managers posting. All the complaints are 100-% true. Worked there many years.if any one really looks in to their practices the will be in big trouble .

I currently work for NTB. I knew what to expect when walking in the door, make budget, upsell on needed items due to mileage and only if needed, show up on time, make the customer happy. You know the usual things an employer would expect. If any of you couldn't keep a fast pace with reasonable efficiency or be honest with a customer and only sell what they needed then I put that on the sales associate and/or management. I know I set appointments up for a month out due to the fact that the service wasn't needed or unsafe at this moment and that gave the customer a little breathing room. I go over the inspection sheet all the time, use gears to my advantage.Show customers the issues, work out times for repairs if they can not do it today. YOU don't have to sell things that are not needed and my managers and district manager have never said to but used the honest approach. All of you must suck or your managers suck but I love this company, they provide for my family and I'm glad I don't have to rely on any of these people posting to pay my mortgage. Oh by the way, the price is the price and if you go over it with a customer then what's the problem. It's their desicion to buy not yours. You just presenting them with a solution.

I am a 30 year employee and the new upper management has a new view. I was very excited to hear that being honest and not pushing stuff down the customers throats was the way the new vice president wanted to run things. Excited for about a month and then I find out today that they have decided to take money away from service managers and managers.Each year for the past five years I have made less and less and now it looks like a 10000 dollar cut is coming my way because I was one of the honest to customers employees all along and didn't rip off everyone who walked in the door. Now after 30 years I make one dollar more an hour than a new tire changer off the street. With a snowballs chance in hell of getting a nouns each month. And that is only if I control the controllable profits by not spending money on needed shop supplies etc... Marcus the new vice president obviously doesn't care about the people who have done the right thing and already followed his vision before he put it into place. 30 years on the job as a service manager and now I can't pay for my house. Thanks Marcus.

NTB Don't care anything about the employees my husband was employee for this company in got sick the decide to terminated him with any consideration he was only in the job for only 9 month this company cause my husband to have extremely high blood pressure that one cause he sick the blood pressure went out control all because was pressure him make money for the company about sale sale sale is not great place to work when don't care about there employees if u not make then money with be going out door is very sad to work for a company don't care anything about employees . My husband was in the hospital for couple day his blood pressure so extremely a most close to dead all this company care about having a body to make them money so sad to work for company don't care about employees the decide to denial his family leave cut this short term disability. I cry so much how company appreciated there employees so much my husband work so hard for this company during the time he was there all because he got sick he went out door that is wrong to treat employees like that we never know how are heath is going to be one day we may be a live I hope don't happen that to then cut my husband complete out the job all he got sick.

Omg! I so agree with the author. ntb is horrible! when my husband was working there I did not see him at all. he was there 3-16 hrs a day! he put so much offer to that work. he could not even get out of there and take me to the hospital, when I was pregnant and needed help, the store manager chris in palantine, il did not let him! he is the worst monster-manager ever! people, who work that many hrs and work so hard for this company should be reworded. and what happened to my husband? he got fired! and over some bs! more than that, they did not pay him for the last week of his work, which is around 60 hrs! does it sound unreal? no, it is so real with ntb. I feel that people in third world countries feel more protected against companies like that, then here.

after working for ntb for three years i realized that this complaint is 100 percent correct. crazy11223 youre an idiot for trying to say managers care about you because they dont, every single manager is the same because i know most of them in the chicago area. greedy is the word im looking for to describe every single manager in ntb including the district manager. they try to make it seem like they take care of their employees by giving them a certain amount of discount on anything but you buy tires and get the road hazard warranty, the tire could have a hole in the sidewall and your still expected to fix it so they dont have a give you a new tire for free. i get aggravated when i have to fix a tire for a customer when i know that tire will blow due an impact bubble. yeah you might make 3000 to 9000 a day according to you but i guarantee that most of the stuff that you sell comes from labor and stuff that the customer is brain washed to buy when they dont need it!

I had worked for merchan't tire back when it was a family company. it was a wonderful place to work. tire kingdom or tbc corp came in and purchased the compnay in 2004. it has gone from a good place to work to a bad place. crazy11223 you are correct about the of worked managers. I was one! the day I tossed my keys on the desk and walked out after 14 years was the best day of my life! for dexter that likes to rip people off maybe you need help with yourself. if you think ripping people off in a automotive shop is good then you need your head checked. my customer followed me also. people like to deal with honest people. I was at my store 75 hours a week and drove over an hour to get there every day. had one day off a week and watched as my family was falling apart. money doesn't make your life complete! maybe you should go get a pay cut (like they blindsided us with company wide) and see how you like it. the big cheeses in the office piss off the parts houses to the point where the employee trying to fix the customer's car for a good price has to use a more expensive part because you are banned from use the good parts and a less expensive price. I have been written up for using the "non-approved vendor." these vendors became non-approved because they didn't send and pay for compnay trips that the big wigs wanted to take to hawaii or cruises to mexico and such. please the people that work there # off get nothing but a doctor visit and prescription for nerve meds.

In a sales job, your success is truly dependent upon yourself. NTB provides the venue and the products and services to sell, and you get hourly rate + commissions in return.

What makes your complaint even more galling is that its selling car-related services. There's a hundred clueless people walking in that door every day to upsell to, and you still couldn't manage to do well?

Dude. You are not cut out for sales. I think you actually didn't mind if you never sold anything and just collected the hourly rate. In which case, you are truly useless to the company and needed to be discarded.