Nordstrom Rackdelivery

I made an order, it was on cancelled status, I had been trying to contact your email [protected] - no one came back to me since Friday. and I cannot log into my account since Friday! The live chat colleagues said they wouldn't be able to help me. I am texting overseas, don't know what to do. The only thing chat says to me is to reach you at number. I explained 100 times that I lived and texted overseas and couldn't do that. Today I have been refunded my money without any cancellation email and I cannot log into my account still!!! I am in a huge frustration!! Where should I complain? And guess what??? the items I have ordered are out of stock for now!!!

Dec 10, 2018

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