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Nokia 6630 / signal problem

1 India

I purchased my mobile on 07/04/2006 Nokia Model No.6630. It was working Ok all these days. All of a sudden I got an indication no signal continuously. I thought that the Airtel has some server problem. But when the problem persisted continuously, I took the cell to Nokia care center in Visakhapatnam. He examined the cell and told that the problem cannot be rectified in Visakhapatnam and the cell has to be sent to the company for repair and it would take 15 days giving an estimation cost of Rs 650/-. I thought it is Ok and handed over the cell to him with the hope that he would return my cell rectified. But after keeping with him for 15 days, he returned saying that the cell cannot be repaired. I paid Rs 12,500/- for that model. If the company itself is unable to repair I want to know who is going to repair that cell. Should I use my costly cell as a paper weight? I want to lodge a complaint in the consumer forum regarding my problem.My job sheet No. is [protected] /070623/3.

K.Harshitha Sudhakar

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