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2.2 787 Reviews

Nissan Complaints Summary

236 Resolved
548 Unresolved
Our verdict: Engaging with Nissan, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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8:41 am EDT
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Nissan nissan terrano

Dear Sir

this is to state that, we have been a loyal customer of Nissan, and in the same continuity bought vehicle on the name of our company "Encore Productions (P) Ltd", dated 8th Dec 2013, Terrano XV PREM (THP) Disel. Registration No : DL1CQ 4693.

Its been very surprising that, paint of the bonnet is gone faded and looks very shabby, else the entire vehicle paint is good and glossy. We want you to kindly assist us to find out, whats went wrong and the Bonnet paint got faded, and whats the reason behind it. We tried to get it checked at the Nissan service station but in van, as we didn't got proper response, so we wanted higher authorities to look into this matter and get it sorted out as this is the matter of Nissan quality and customer satisfaction

Hoping for the positive reply

Sanjay Sharma
CEO Encore Productions (P) Ltd

[protected]

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8:31 pm EDT

Nissan replacement of passenger airbag inflator

First of all, the reason I write in is to file an official complaint about the highly disappointed slow service to replace the airbags for my Nissan Navara.

With refer to the letter with vehicle chassis no: MNTVCUD40z0038745 & PN8VCUD40TCA15572 sent from Tan Chong Motor Holdings berhad, I had requested the said service (replacement of airbags) in Nissan Service Centre Sitiawan on February 2018. However, your good office claimed that the stocks are still not available and couldn't confirm when to receive the airbags.in fact I have visited the service centre in Sitiawan again on end of April and the same feedback was given by saying that the airbags are out of stock in nationwide.
I'm writing to confirm is that the excuse given from the service center is true? When can I receive the airbag? How Nissan Malaysia will compensate to me if an accident happened and the airbag is not functioning?
I hope that your good office will take prompt action and look seriously into this issue.
I'm looking forward to your reply in soonest.

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2:34 pm EDT
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Nissan very poor service support and biased warranty assessment

Gents,
I had bought my brand new Nissan Patrol 2017 less than 1 year from Car s' dealer in Qatar. The car has made around 6, 000 km.
On Wednesday 25 April 2018, I discovered that the battery is dead, I tried calling Nissan Service many times without a response, finally I was able to reach to one agent in Nissan service Bin Omran, I told them about the details and asked them to arrange for some technichan to check the car, they told me they are too busy (7:30 pm) and they cannot arrange for someone, then they told me to jumpstart the car and bring to their workshop. I passed by a nearby cars electrician and brought hi with him where he tried to jump start the car but without a success. I called Customer Service again they told me they cannot send anyone to me, then I told them that I can pass by and take the technichican, they told me call us tomorrow morning. Second day, I started calling them from 7 am which is the opening time, and it was not before 7:45 when they answered me and until 8:30 they managed to get Manager approval that I pass by and take their technichan to check my car. I pass by and the technichan sent to be a rockie who was very young and the supervisor was giving him instructions about what to do and how to do it (later I knew that he was just hired 1 month and a half). Anyway, he came with me and tried several times to jump start the car but without success and he kept on calling supervisor and asking for advice. Then, we were told that the car will not be able to jump start and we have to call break down service to tow the car which I did. We then went to Bin Omran branch and I was told I would be able to receive the car one the same day after few hours and that I have to bear 50% of the cost car battery. No one called me and I had to follow up with them, then I was told that as per the technichan report, the fusal link was damaged as well and that the same is not covered under the warranty. I told them but was that damaged, the jump start procedure is very simple and it was attempted two times by two professionals. At least my electrician is a senior and experienced man but I am not sure about your fresh technichan. The car was left there and no updates were given to me and I had to follow up with Service Manager Mr. Ehab and the CS agent Me. Narmal and then Warranty Manager Mr. Vinkat and it was not before next Wednesday 2 May until I took personal decision to hire another breakdown and take my car to the main service in the industrial area. I was told on Thursday the same thing about the fusal link and despite the fact that:
- Nissan refused to arrange for technichan upon my request in the beginning
- I literally followed Nissan instruction and I arranged for a Electrician (professional) to jump start my car on behalf of their failure to timely provide someone
- Later Nissan has sent a junior technichan to jumpstart my car
- This is a new car with very low mileage

The decision made is that it is my responsibility that the fusal link need to be repaired. No report was shared with me to clarify how Nissan made a decision that during the Warranty period I should bear the cost of full harness replacement!
This really is a very disappointing experience and I feel with great frustration that Nissan the supposedly prestigious company is having this unfortunate level of unprofessional decision making and late response and guidance .

I hope you give the above a thorough consideration and especially the process of assessing warranty charges. It is a total failure that in grey area cases like this in which Nissan would probably be a potential perpetrator of the wrong procedures it is also Nissan who makes the decision of who bear the costs and the decision instead being to the favor of the customer it is made to his detriment. Nissan is a judge and suspect at the same time. The car details are attached.
Looking forward to hearing from you.
Regards,
Hytham on behalf of Elaff
Mobile no. [protected]
Email: [protected]@gmail.com
Plate no. 457951

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9:30 pm EDT
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Nissan rogue transmission

We purchased a Nissan Rogue2013 model in 2014. in 2017, we noticed a problem in the transmission in that if the outside temperature was above 84 deg. F., a temp sensor sensed a high temperature condition to the computer which slowed the vehicle down to about 45 mph. We almost had a rear end collision when this happened. We took the vehicle into a Nissan dealership for a diagnostics check and their remedy was to replace the transmission--at our cost! We believe that this is a manufacturer's design flaw that Nissan knew about and they chose not to recall these vehicles to replace this faulty design. So far, we do not know if Nissan is going to reimburse us for a new transmission. We are not too happy with Nissan and would not trust them again in buying a Nissan vehicle so far.

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11:38 am EDT

Nissan defective key replacement procedure

I bought a Nissan Rogue. Here I am almost 5 years later and I lost my keys. I got a price of approx $285 total to replace the key that included labour. Service told me I could wait for the key as it shouldnt take more than 45 mins to an hr to complete.

45 mins later the service man tells me they have run into an issue they have never seen before. They have a system they enter the VIN into and it spits out a programming key to cut a new key. Well for some unknown reason...Nissan's "system" wouldn't give them a code for my car. Very quickly a $300 cost has risen to over $600. They had to call in a locksmith since Nissan's system is defective (or someone screwed up in quality control) and my car has been with them for 4 business days, 6 days total. It's going to cost me more than the $600 I'm already aware of that and I've been sick waiting for the final total.

I called Nissan's customer relations to complain and hope they may do the right thing and pay the difference in what it SHOULD have cost to repalce the key as opposed to what I will end up paying. They flat out told me they won't be helping me with this as it is my issue. MY issue?! Unreal Nissan. I'm in the world of business and this my friends, is a complete rip off and sham and a small business owner wouldn't get away with it!

I'm a single mother of 2 children going through a divorce and currenlty out of work. This happening has caused me so much distress. I haven't slept or been able to eat. I've cried every night since this occurred. And it's not the money...it's the fact it isn't right I have to incur this cost when it's blantantly clear this is Nissan's problem. I've read up on the internet and my cylinders were not faulty...I just lost my key and due to an administrative error on Nissan's side, I'm getting royally screwed!

Never buy a Nissan people. One key can cost you! This "small" amount to them will take me all year to pay off if I ever even do get it paid off (cause I had to put it on my damn credit card!).

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9:40 am EDT
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Nissan 2018 rogue

Leased my car on March 12, 2018 - warning light was on the day I got it - the power steering shut off, the heat and A/c didn't work and fuel gauge didn't work - had the car 37 days it has been in the shop and they have no idea what is wrong - I have a case # and I've been calling daily with no luck - I advised them I want a new truck since malfunction is on their end 100% - haven't heard anything back

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9:47 am EDT

Nissan 2011 nissan sentra

Case # [protected] with Nissan. They originally offered to pay for 70% of the work that was to do with a bad timing chain. The dealership diagnosed it with the bad timing chain. They now say it's the toner wheel which is attached to the crankshaft. My son who has 12 years experience as a advanced master mechanic, says it can't be that. Now that it isn't the timing chain they won't pay for any repairs. My vehicle has 66, 000 miles on it and it is 6, 000 miles out of warranty, but again they originally were going to pay for 70% of the timing chain why not pay for some of the other repairs. I also bought 3 new Nissans from them and this is the way they're going to treat loyal customers? Very Sad!

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4:20 pm EDT

Nissan defective steering wheel

I bought Nissan Versa on November 12, 2017. On February 5, 2018, I drove the car and planned to park at my job. The steering wheel got locked. The car hit the fence and the front of the car was totally destroyed. I immediately reported the incidence to Nissan Corporation. After two months, Nissan informed us that nothing was wrong with the vehicle even though we have police report. I never had any auto accident and I never received a ticket. The auto hit the fence. Thanks God that I did not hit anyone or any other vehicle. Nissan is a horrible auto maker.

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Update by Kyle Edwards
Apr 16, 2018 4:21 pm EDT

I bought Nissan Versa on November 12, 2017. On February 5, 2018, I drove the car and planned to park at my job. The steering wheel got locked. The car hit the fence and the front of the car was totally destroyed. I immediately reported the incidence to Nissan Corporation. After two months, Nissan informed us that nothing was wrong with the vehicle even though we have police report. I never had any auto accident and I never received a ticket. The auto hit the fence. Thanks God that I did not hit anyone or any other vehicle. Nissan is a horrible auto maker.

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5:32 am EDT

Nissan nissan canada

I reached out to Nissan Canada when I bought a Nissan. The cars may be well built - but - their customer service is the antithesis of helpful:
- I asked how to get notice of recalls? (NB Nissans have lots of recalls, and when I checked they were out of replacement parts!). I was told to mail in my certificate of ownership - which I did. In reply, I received a form letter saying the info is insufficient. So I visited my dealership and - voila - I was added to the recall list in minutes!
- My recall involved a failed driver side airbag and signal light. So I called Nissan to book my appointment (NB no notice was received). Work was performed but the trouble light was still on? The Nissan dealer told me it costs over $100 to find out why. Really? Was told the recall did not cover it?
- I contacted Nissan Canada customer service to fix it. After a lengthy wait, I received no reply? So I called their customer service line in Mississauga and left a message. Again, no reply. So I contacted them again via their WEB site. This time, I received an officious phone call (nothing in writing) from a supervisor. Remarkably, she contributed nothing to resolve the problem.
My conclusion? Dealing with Nissan Canada customer service is a complete waste of time. Don't even bother - and be prepared to wait for them to say no.

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Zahid.......
Hamilton, CA
Oct 06, 2023 10:14 am EDT
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I bought Nissan Pathfinder 2013 (150,000 km) FWD in November 2022 from Mazda Dealership Brampton. Unfortunately, within a year it cost me another 10,000-13,000 CAD because of A/C evaporater leak and secondly transmission failed.

I took Nissan keeping in mind a reliable vehicle but my perception was wrong. This is first and last time I am buying NISSAN. I don't trust in Nissan either its CVT or normal transmission.

No More Nissan!

I bought and Ford, GM, but Nissan is disgusting. I will never ever recommend anyone to buy Nissan.

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sonja Suik
, CA
Jul 13, 2020 1:12 pm EDT
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From Mike Hanzel.
2018 nissan Titan truck purched August 21, 2019, Was not previously owned, new off lot. had 5 k odometer reading. have numerous complaints but nothing was ever done when I took the truck in.
The worst is a leaking box, mud, durt and water gets in even with the box cover locked. They tell me its normal. I feel its a very poor design and needs to be corrected.I will be mailing in photos of this mess.
also the back passenger side door leaks, is not sealed properly . There is a continued noise when highway driven.. I dont think they do proper cheeking of the truck because every the same each time each time time I take it in the same jobs are check off each time . Do they really check?Mud gets in through the side above the wheel well, over time it WILL rust. Call me at [protected] Athabasca, Alberta

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Priyal Jori
, US
Aug 22, 2019 8:42 am EDT

I have a 2015 Nissan Sentra, a few months back the ABS light came up on my dashboard. When I took it for the diagnosis the technician gave me a report and it stated the left rear side connector between the ABS Sensor and the Body Harness is rusted. And because of it, the light is on. There is nothing wrong with the whole ABS assembly or the brakes. And now my problem is the connector is a very little part of this whole assembly, and their recommendation is to change the whole body harness where there is nothing wrong with it and it will cost me $4000-$5000. I do not understand why do I have to pay such a big price just to get this little part replaced? I know the company does not manufacture this part, but there has to be another alternative to this.

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1:31 pm EDT

Nissan the horrible service at nissan

I bought a use care from Nissan in 2014 with a bumper to bumper extended warranty for 4 years priced at $2, 000. At the end of the warranty they had some recalls on the air bags. I took my car in to address this issue but they had a waiting list because the airbags had not come in. They told me I would need to take a rental until the airbags came in. I couldn't take the rental because I only had one parking space and Nissan would not keep my car until the repairs were completed, which could not be completed because they airbags were not in. I took the car in about 3 months later to get an oil change and was told that in addition to the airbag recall which the airbags still were not in I needed control arms, lower engine mount, and front springs.
All of these items were covered by my extended warranty. I called back a month later ready to get the work done and was told that my exhaust was rusted and in order for them to get to the work that was covered by my warranty they would have to remove and replace it and that would cost me a whooping $1, 400. I was told by Dannie who was very rude and condenseding that if I drove out with the exhaust my car would be very loud. I was told to call Consumer Affairs by Dannie and that he would too to see if they would help me or pay the cost in incur some of the cost or in full. Months later I called Consumer Affairs and got a nasty Stephanie on the phone (senior regional customer affair specialist) she appeared to be nice but was very nice nasty also. She told me they could not help me because they did not cover wear and tear nor damages only if the exhaust had been defective would they cover it. I called a Cooperate Supervisor name David and pretty much got the same answer. My behavior was not the best because I was frustrated at how I was being used. During this entire process I was put on hold for long periods of time (they have call waiting so they know who is calling), 2-3 business days went to 10 business days in the meantime that deadline for the warranty is getting closer and closer. Finally, I got it they are trying to not do this work and make more money doing it. I asked another service agent never got one. I called at the Kedzie Location which was suppose to be new and improved after that unprofessional staff they had at 4444 W. Irving park Rd in Chicago. Well the staff at 3456 N. Kedzie Ave was no better. I called several time asking to speak to Anthony the supervisor I was told he was at a meeting and he might get back with me. At this point I only have about two weeks to get this work completed. I'll let you know how this goes! But I won't be buying any more cars from them and I'm going to encourage friend and family to do the same. My resolution would be to get my car repaired the exhaust and the items on the extended warranty. People if we stick together we can win. Let start a petition and start picking their locations! When they lose enough business they'll behavior better trust me I know.

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1:56 pm EDT

Nissan 2015 altima s

I owned a 2015 Altima 2.5S which had just gone over the warranty period. The engine would flood, quite regularly, when I tried to start it. The dealer changed the spark plugs, fuel injectors, flushed the oil and fuel systems, including the fuel tank and changed all filters. None of these solved the problem. The next suggestion was to change the computer, but they were not sure if this would resolve the issue either. They were stymied. They had determined that the problem was drive train related, thus they covered repairs done under the drive train warranty. Thus, they acknowledged that it was still Nissan's responsibility. I tried, repeatedly, to contact Nissan Canada. They simply would not respond. I emailed them 8 times, and got 8 different case numbers. Each time the response was that they would get back to me within 10 working days. They never did. I wrote, twice, and got no response. Once was sent by registered mail, which they signed for, but still no response. Finally did get a written response, telling me to read my owner's manual concerning flooding. This, despite the fact that the dealer had been working on my car for over one month. Curious that there is one section of the owner's manual regarding flooding ! Finally got completely discouraged with the car, and traded for a new 2017 Altima in February/2017. I asked Nissan Canada to cover part of the difference on the trade, but no reply again. I understand that this may not be company policy, but it would certainly be good customer relations, given the circumstances. I could not trade it at another dealership, as there was an ongoing issue that even the manufacturer could not resolve. Sent all pertinent information to CBC Marketplace in order to let potential buyers know what they are in for when dealing with Nissan Canada !

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7:17 am EDT
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Nissan nissan sentra 2018

My Name is Khaled Moustafa Fahmy, I live in Hurghada, Egypt, and I've just purchased a new Nissan car model "Sentra" few weeks ago, and I've noticed that while filling my car with fuel, the fuel is dropping from somewhere from under the car, I didn't noticed that at the very beginning, but only yesterday the worker in the gas station drew my attention to that problem, and of course I contacted the costumer service on 28/03/2018, and got an appointment for yesterday 29/03/2018 to make the required check.

At the service center in Hurghada, they discovered the problem, and it was in the "Oil Seal Fuel", they said that the oil seal had been implemented in a wrong way? And it is broken from one side due to that, and they've taken some pictures to be sent to the main office in Cairo to get a new one.

I've tried to get some of those pictures to send it to the company, but they refused!

But, due to the annual inventory, the spare part will not be available before 15 April 2018.

And my question is: Do I have make such maintenance to my "New car 2596km" due to a "Manufacturing defect"?

All and above, do you think that I will be satisfied with my "new car" after fixing the "Manufacturing defect"?

I'm sorry to bother you, but I didn't succeed to get any contact E-mail in Egypt, and I've tried to get an E-mail for Nissan itself in Japan, but I couldn't find any address but you, please accept my apologize for bothering you.

Of course, you can ask me, why I'm doing all this? The answer is very simple …… Because I've but all my saving to buy this car!

I will be highly appreciated if you can help me in this case, and if you can forward this E-mail to the right channel in order to find a solution for me.

My email address is: r.[protected]@bellavista-hurghada.com

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10:58 am EDT

Nissan surveys

I bought a new car in January and my husband bought another new car in February at Priority Nissan, 12925 Jefferson Avenue, Newport News VA. My nephew, was the seller and I understand that because he did not get to a certain number with our surveys he will not get a full commission. First of all we answered the survey truthfully and apparently this was a mistake. The reason he did not use a tablet with us was because he DID NOT need one. We are family and he already knew what we wanted and had everything ready for us ahead of time. This was a very fast and painless experience for both of us. Therefore the question can be interpreted in a way that he was such an excellent salesperson that he didn't even need a tablet to sell an expensive new car. Another question that I said no to was the one asking that if I was showed how to use the panel or go over the manual, something to that effect. He offered to, but I said NO, because I didn't need it. There is not a space available (that I remember) for people to explain these type of things and this is what makes the survey tricky.

It's not fair to punish the salesperson for this when this person has done an excellent job. It looks like the discounts that were given for being family members are being taken from his commission. This for us is very disappointing especially for me that I've been a customer of Nissan for so many years and so is my family. Even if it wasn't my nephew making the sale I would never want an employee to miss out on any money if he did an excellent job. The survey needs to be made clearer and have a space available under questions that can be interpreted in different ways. What happens when people don't fill out the surveys, people that don't have a computer? The salesperson doesn't get their commission?

Again we are very disappointed and would not like this to happen to any other salesperson IF he/she did an outstanding job.

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6:27 pm EDT
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Nissan fort wayne nissan service dept.

Just spent 4 hours sitting in a Bob Rohrman Nissan lobby waiting for techs to fix an annoying vibrating noise coming out of the dash of my 2016 Altima, only to have them tell me they couldn't fix it that it was normal. Really, Nissan is building chinsey cars that their techs can't fix. Super dissatisfied with service and Altima quality. This is an accepted normal problem?

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6:08 pm EDT

Nissan nissan vehicle 2013

I had a recall on my car due to the foot pedal they said they did fix it but he look at for about 15v minute, I was with someone, I stated this does not feel like they, fix it, so we ask he said, oh yeah, well about a few week later the car start going out on me I kept peddling the brake, then then the whole car just freeze, I had to stop by turning the car off completely. so when I turn it back on it acts if though nothing happen about another week it did it again I let some look at it, it made been the pedal or the, speed control Accelerator, I wasn't sure what it was, they came to check it out and claim it was, not anything, wrong, that is not true they did not check the car correctly. my car crash, I could not stop I had enter into A wreck, and it was due, to the car not function correctly,

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4:01 pm EST

Nissan nissan sentra 2017

I purchased a Nissan Sentra 2017 recently and took possession of the vehicle in November 2017. I drove the vehicle for several weeks and then after a couple of thousand kilometers decided the wash the vehicle. After washing the car I was amazed to see rust forming on one part of the trunk. I called emailed Nissan Canada to receive information on how to deal with rust on a vehicle that had less than 3000 kilometers on it and was provided with Case # [protected] that had a message attached stating I would be contacted within 5 days. I wrote to Nissan on January 25, 2018 and it is now March 9, 2018 and so far no call back. Then I called Nissan Canada and I was informed it was not their problem and I should contact the dealership. I called the dealership where I purchased the car, Willowdale Nissan and I was told by service that mechanics were only available 8 hours per week in the middle of the week to look at the problem. Caution Nissan does not stand behind its vehicles and the quality appears to be poor no new car should rust after less than 3000 km.

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6:07 am EST

Nissan unfinished repairs/ needs finished unfair treatment

My auto insurance company had me to take my vehicle into the body shop so they could send out their adjuster to look at my vehicle for repairs. It was only a bumper that got damaged and I get told my car will be salvaged this is my only mode of transportation. The body shop proceeds to send my car back to me taken apart nothing on it battery dead nothing put back together as if well since insurance want pay us well let the customer pay to get it fixed or figure out how to get it back together. My car was drive able and operating very well until it went to this place just to get looked at and its very unfair how they treated me my car and the tow truck driver very unacceptable horrible customer service and no cares about the customer at all. I am not understanding why my vehicle went in working fine and comes out looking like it been thru a storm. Totally no acceptable at all no matter what the insurance decision was going to be it should of been put back together the way it was found the way it went in should of been the way it came out. I was truly looking into purchasing a Nissan and now from this experience no way I am going to be treated like this when I am just a pass thru customer I can imagine how I will be treated if I was actually a customer. Horrible experience for me and I will never ever set foot back at this place again makes no sense at all. They have lost my service.

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4:11 pm EST
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Nissan 2013 pathfinder

My passenger side power window stopped working. I called Nissan service department and they said it was not covered under warranty which I found alarming. They said to repair would probably be more than $500 since they have to take apart the door to get to the window and find the problem. I was upset that it would cost that much. I brought it to my local mechanic and he said the regulator needed to be replaced. He bought a Nissan regulator and installed for only $260. He thought it should have been covered under warranty. I have been a loyal customer for over 20 years and presently own 3 Nissan vehicles. I would like to continue to purchase Nissans since they are incredible vehicles. But this last repair has given me second thoughts. I would like to request a refund of $260 for this repair. Even if it is a credit against future repairs on my other vehicles. Thank you
Marc Skorupski - 21 Raven Dr, Commack, NY 11725. [protected]

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10:54 am EST
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Nissan suv will not go when gas pedal is pressed.

I just recently purchased used, I believe it was certified, a 2015 Pathfinder SL with less than 24, 000 mile on it from Friendship Nissan in Forest City, NC.

After only driving it a few thousand miles. My wife complained that the car would not go. She was at a stop waiting for traffic, then she tried to go but the suv would not take off at first. After a few seconds it did resume as "normal". A week or so later the same thing happened to me, except this time I was at a stop light fixing to cross four lanes of traffic. When I press the gas NOTHING! The car did stay at idle and eventually clear the intersection. Didn't get hit this time. The situation happened one more time before I could get it back to the dealership. It is so unpredictable that we no longer have confidence in the Nissan brand.

Waiting to see if they can fix it at the dealership; they have had the car about a week.

Nissan management needs to address this issue before someone gets hurt.

Thanks
Randy Head

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Update by Randy50
Feb 07, 2018 11:04 am EST

Nissan management needs to address this issue before someone gets hurt.

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8:52 pm EST
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Nissan inspection

My girlfriend Donene Morehouse made an appointment on 1/29/18 for an oil change. Along with the oil change she received a multi point inspection which included the tires. The inspection said everything was ok including the tires. The following day I drove the car and noticed quite a vibration in the steering wheel coming from the front tires. I made a appointment on 2/2/18 to have the front tires balanced at Discount Tire in Johnson city Tn. As soon as I got to Discount Tire one of the service attendents went to my car and did an inspection. The attendant soon came back to me stating I need to show you something. The 2 front tires on the car were pretty bad and needed replacing immediately. The left front tire was so bad the tire was beginning to separate from the side wall. The right front tire was just beginning to do the same thing but as bad as the left side. At that point I was pretty upset as the car had been inspected at Tri cities Nissan 4 days ago and was told there were no issues whatsoever with the tires. To make things worse the tread on tge back tires was at 4/32 and we should have been informed those tires were close to needing replacement. I then called Tri cities Nissan and told my issue to one of the service attendants. He was very understanding of my concerns and I asked to speak to the service manager Charlie Spears. Charlie wasn't available at that moment but the service attendant stated he was going to pass everything on to the service manager and have him return my call. I guess this situation wasn't important enough for Charlie to return my call as he never did. This whole situation was totally unacceptable and could have caused some serious damage to car and driver if those front tires had blown.

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Nissan Customer Reviews Overview

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Nissan In-depth Review

Overview of Nissan: Nissan is a renowned automobile manufacturer that has been in the industry for several decades. With a strong global presence, Nissan has established itself as a leading brand in the automotive market.

Product Range and Quality: Nissan offers a diverse range of vehicles, catering to various customer preferences and needs. From compact cars to SUVs and electric vehicles, Nissan ensures that there is a model for every type of driver. The quality of Nissan vehicles is commendable, with a focus on durability, performance, and cutting-edge design.

Customer Service and Support: Nissan is committed to providing excellent customer service and support. Their dedicated team is always ready to assist customers with any queries or concerns. Whether it's through phone support, online chat, or in-person assistance, Nissan ensures that their customers receive prompt and satisfactory service.

Pricing and Value for Money: Nissan offers competitive pricing for their vehicles, providing customers with value for their money. With a range of features and advanced technologies, Nissan vehicles offer a great balance between price and quality.

Innovation and Technology: Nissan is at the forefront of automotive innovation and technology. They continuously strive to incorporate the latest advancements in their vehicles, such as intelligent safety features, connectivity options, and eco-friendly technologies. This commitment to innovation sets Nissan apart from its competitors.

Environmental Sustainability: Nissan is dedicated to environmental sustainability and reducing their carbon footprint. They have made significant strides in developing electric vehicles, promoting renewable energy sources, and implementing eco-friendly manufacturing processes. Nissan's commitment to sustainability is commendable.

Reputation and Brand Image: Nissan has built a strong reputation and brand image over the years. Known for their reliability, performance, and stylish designs, Nissan vehicles are highly regarded by customers and automotive enthusiasts alike.

Safety Features and Ratings: Nissan prioritizes safety and equips their vehicles with advanced safety features. Their commitment to safety is evident in their high safety ratings and recognition from reputable organizations. Customers can trust Nissan to provide a safe driving experience.

Reliability and Durability: Nissan vehicles are known for their reliability and durability. With rigorous testing and quality control measures, Nissan ensures that their vehicles can withstand various driving conditions and provide long-lasting performance.

User Experience and Interface: Nissan focuses on providing a seamless user experience and intuitive interface in their vehicles. From user-friendly infotainment systems to ergonomic controls, Nissan prioritizes driver comfort and convenience.

Availability and Accessibility: Nissan vehicles are widely available and accessible through their extensive network of dealerships and authorized distributors. Customers can easily find a Nissan dealership in their area and explore the range of vehicles on offer.

After-Sales Service and Maintenance: Nissan provides comprehensive after-sales service and maintenance support. Their authorized service centers are equipped with skilled technicians who ensure that Nissan vehicles receive the best care and attention.

Comparison with Competitors: When compared to its competitors, Nissan stands out with its wide range of vehicles, innovative technologies, and strong reputation for reliability. Customers can confidently choose Nissan over other brands in the market.

Customer Reviews and Testimonials: Nissan has received positive customer reviews and testimonials, highlighting their satisfaction with the performance, quality, and overall experience of owning a Nissan vehicle. These reviews serve as a testament to Nissan's commitment to customer satisfaction.

Awards and Recognitions: Nissan has been recognized with numerous awards for their vehicles, innovation, and sustainability efforts. These accolades further validate Nissan's position as a leading automotive brand.

Social Responsibility and Community Involvement: Nissan actively engages in social responsibility initiatives and community involvement. They support various charitable organizations and contribute to the betterment of society, showcasing their commitment to making a positive impact beyond the automotive industry.

Financial Stability and Performance: Nissan has demonstrated financial stability and consistent performance in the automotive market. Their strong financial position ensures that customers can rely on Nissan for long-term support and service.

Global Presence and Expansion: With a global presence, Nissan has expanded its operations to various countries, making their vehicles accessible to customers worldwide. This global reach showcases Nissan's commitment to serving a diverse customer base.

Partnerships and Collaborations: Nissan has established partnerships and collaborations with other industry leaders to drive innovation and develop cutting-edge technologies. These collaborations enable Nissan to stay at the forefront of automotive advancements.

Conclusion and Recommendation: Overall, Nissan is a reputable and reliable automotive brand that offers a diverse range of high-quality vehicles. With their commitment to innovation, sustainability, and customer satisfaction, Nissan is a recommended choice for those in search of a dependable and technologically advanced vehicle.

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Phone numbers

1800 035 035 8800 200 5990 More phone numbers

Website

www.nissan-global.com

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