I ordered one month ago a pair of newbalance and they send me another pair of shoes. So I sent an email to ask how to change the shoes and the day after they answered me saying that I must put the photos too in the email. So I sent another email with the photos but after three weeks, even if I sent them other mails, I didn't recive any answer. It's the worst site ever and I would say to all my friends to DO NOT BUY from this site.
The most uncorrect person ever!!