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Neotel / Neotel phone and data

Johannesburg, South Africa Review updated:

My two year contract ends 26 May 2017. I gave due notice to cancel the data, and continue with the phone. I received an email acknowledging this and that there would be no termination fee.

A consultant phoned me indicating that there would be a termination fee. She could not tell me why, nor could she tell me the cost of continuing with the phone. In fact I really don't think she had any "out the box" thinking ability.

Since then I have tried, without any success, to get answers by phoning.
I have informed them that I shall be stopping the debit order on the appropriate date, as I do not have any faith in their will to comply professionally with my termination.

Ly
May 8, 2017
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Comments

  • Ne
      8th of May, 2017

    Hi Lynn we are sorry to hear this, please kindly message us here or on Facebook so that we can look into your query and provide feedback on your termination.

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