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Nedbank Mall at Tsakane / service

1 Tsakane mallTsakane, South Africa

Firstly the doors were not open on time and there was a queue already, they opened at 9:04 to be precise. We went in and I was number three in the teller queue, only two tellers were working at that time there is about 10 or more people behind me. There was no sense of urgency at all amongst the consultants, when it was my turn the teller was not giving us his full attention and was busy counting cash. Not even a greeting from his side, he called another lady who is also a consultant and asked her to assist us and she told him we will have to wait since she still has two clients waiting and then we wew just told to wait aside. This teller stepped away from his workstation and left the queue as is and went to the back. We are still waiting since 9:15 with only one teller on service.

Jan 8, 2019

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