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Nationstar Mortgage / applying payments

1 Portsmouth Virginia, United States

First my loan was sold to nationstar in September. I never had a problem until now. I'm military and split my payments up by my pay period. I always send the last amount on the 13th or 14th so I don't have any late fees. I noticed they said I owed more, I called they said they applied March partial payment to the principles. I asked for a correction. Called back today and said it was denied wth. How can you tell me today that my all the other times was good. All they did was put it in suspension until the rest of the funds come in. So I asked them again to correct it if not, I will fork out money for a lawyer. This total bull crap. Oh the lady stated they are trying to take care of too. You need to do something I pay eveMonth and now you messing with my credit.

Tm
May 7, 2015

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