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Nandos / they are not competent to serve there customers

1 United States
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Firstly when I called in to place an order Sarah was not friendly at all, she took the order just for the sake of it. I than went to collect my food on Tuesday and wanted to pay for my meal with a voucher, the meal was more than R50 and I offered to pay the additional monies, the lady called the manager (Tayir) who said this is not possible, we either buy a meal for R50 or less but the system will not accept the voucher and additional monies, he said if I want to I must take it up with Nandos head office as they built the system like that... all good I made the full amount and left. On Friday we went to Or tambo international airport, the Nandos accepted our voucher with a smile and accepted the additional pay. I think laudium Nandos needs to go for training again as they are not competent to serve there customers.

Ky

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