The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Nandos / my hunger was not cured by nandos

1 United States
Contact information:

For a company that prides itself on a 'hot' service, it is quite sad that they cannot deliver on their brand promise. I went to Nandos across Epsom Downs in Bryantson and ordered myself a chicken wrap meal along with my friends. I placed the order at 13:19 and went to go sit down with my friends. Both my friends' food came and mine never came even after I kept on asking the waitresses on how far my order was. At 13:45, my order still had not arrived, so I went to the manager to complain. He didn't seem phased by my experience and answered a telephone call while I was standing there. He then offered to get the food for me for take-away only to realise that my order had not even been prepared. I then asked for my money and left. My do I have to go hungry for food I had paid for. Do you know how much pain you go through when your stomach is growling while your eyes are feasting on your friends' food.

Post your comment