Mondelez Global
Reviews and Complaints

I have purchased your TUC Bacon flavour biscuits at Lidle, they are tasty but they are covered in way too much Salt, so much in fact I struggled to eat them, I thought companies were supposed to be cutting down Salt and Sugar but you could have fooled me.
You need to contact the company who made these Biscuits and ask them to change their recipe to cut down on the Salt.
Yours.
P.D.Wensley.
Address.
7 High Street.
Llanelli.
Carmarthenshire.
South Wales.
United Kingdom.

Good day,

I would like to bring the following incident under your attention. I am not satisfied with the quality of the product (Toblerone 100g bar). I assume it is as a result of chocolate bloom. As it is currently winter, the storage of the product was not altered by me. Please see photos attached. Bought at Checkers Mountain Mill Mall, Worcester, Western Cape, South Africa.

Looking forward to hearing from you.

Could not find recycling information for 1.35 oz wrappers. UPC Code is [protected]. Upper code: [protected]. I called Customer Service, and they could not provide recycle ♻️ number (1-7), type (PETE, PVC, PP, LDPE, HDPE, PS, etc.) or chemical name (polypropylene, cellophane, etc.) Please contact me with this information so I can properly recycle these wrappers.
Thank you.

PS: I SUGGEST including that information on the package, to facilitate recycling of your product wrappers and help improve the state of the world 🌎.

I opened a 1 oz bag of teddy grahams (Best by date of 12/17/2019. As soon as I opened the bag I noticed a strong glue or paint smell. At first I thought maybe it was just the sealant on the bag so I proceeded to eat one. It was so horrible and it burned my tongue and throat. I had to brush my teeth and by tongue then rinse my mouth out to get the taste out of my mouth. Something is terribly wrong with these products!

I just had one of these toxic crackers and instantly became sick. My head is pounding, my throat is sore and my tongue is numb. I still have the wrapped cracker sleeve here in my office and plan on taking it to the state lab to have tested. I have 3 other sleeves still in the box at home. I can't believe nothing has been done about this after reading the years of complaints. I will never buy a nabisco product again in my life. I am about to post my story as well as others from this site onto my social media.in other words... I am about to make a big deal out of this.

10/27/18 I opened a box at 2am. Woke up a little hungry. I smelled a strong order but didn't relate it to the crackers until I bit down on 2 they were soft (like very stall). Tasted awful, my tongue started burning I spit them out. My tongue and throat still feel weird. The box is making my kitchen smell. WTH.
date code: 20JUN18XKS311. Is that a sell by date?

My complaint with Nabisco gingersnap cookies. I have in the past purchase many boxes of cookies before and they were very good. Unfortunately apparently the recipe has change the cookie is very hard in the middle smaller and flatter and don't have a good taste at all. My name isNancy Nelson my email
Is [protected]@yahoo.com Sometimes when things are already good people need to stop trying to make it better. I would love to get my money back

I opened a brand new box of honey wheat ritz and one of the sleeves of crackers is in crumbles. Not just a few broken crackers but basically like dust. I took a picture of this which I will submit. I buy a lot of Ritz crackers...my family loves them, but they are at times a little expensive and to find a sleeve basically destroyed is disheartening. I hope that I will receive some kind of coupon or reimbursement for this incident, thank you

I purchased the crackers on 7/13/2018. The whole package was eaten. Then I found out on the news in Memphis, Tn and on my niece timeline, (Facebook) that the crackers may be contaminated with salmonella, I need to know what I need to do as far as a refund, and compensation for my fear of salmonella. I no longer have my receipt, but I did receive a phone call from Kroger letting me know about purchase that I made. I'm also an employee for Kroger.

My boyfriend bought the Ritz Cracker 10 Pack on Friday, May 25 at a Bi-Mart in Creswell, Oregon. Upon opening a package, we found peanut butter smeared all along the inside of the wrapper and on the sides of the crackers. We opened a few more packages (took pics and video if it helps) and they also had a stripe of peanut butter along the side of the crackers. My biggest concern is that peanut butter can be deadly to people with a severe peanut allergy, and the box does not say anything, anywhere about the fact that the crackers could come into contact with peanut butter. I believe it would be a responsible move, on the part of the Nabisco company, to include a warning on the box that they are processed in a facility that also handles peanuts or peanut butter, and that cross contamination such as my experience is possible.

Purchased box of Nabisco Original Premium Saltine crackers on 2/6/2018.
Product Code [protected]

We have eaten Nabisco Saltines for decades. We opened this box and the crackers were nothing like the real Original Premium Saltines. They very flat, not crumbly, no salt and tasted like cardboard. There was also an unusual odor coming from the box. We threw it out. I was afraid we might get ill. If Nabisco decided to replace the Original Saltines with a new cracker, they need to change the name of the cracker or notify the public of the new recipe.

What the hell has happened to kraft cheese since dairylea has taken over?
It is soft spongy, not the same taste, even when grilled,
I can tell you, it is not the same kraft cheese I have eaten and enjoyed for the past 40 plus years..
It seems the original recipe has been changed for what ever reason to change the company name also, I have noticed it as soon as the new product came into stores,
Bottom line, the new product is absoulute crap!

I grew up eating Ritz. Yum! Delicious taste. They are currently in my pantry at my house. Sorry to say that I will not be purchasing any Ritz products from here on out. we love them. WE eat them in our soup, with cheese, as a snack. They are tasty. They also contain High Fructose Corn Syrup. Why? Do you really need to add that to make this cracker. Well, I am grown and educated now and realize the harmful effects of High Fructose Corn Syrup. Stop adding this ingredient and we will once again purchase your product. Until then, so long my Ritz!

I'm having the same complaint only my crackers are dated 17MAR 16 AH1 02 with the same bar code number of [protected] 8. I feel like these are the cause of my diarrhea and cramps. Waiting to contact the company when they open.

My husband tried eating some a few days before Christmas and said they were bad, thought we had bought expired crackers and tossed them in the trash. I opened a bag on 12/27/16 and thought it was maybe the tuna until I took a bite of the cracker. I spit it out IMMEDIATELY and tossed the rest to my chickens.

If you have any questions, please contact me.

I am so disappointed in this company. They used to make the best cookies & we have been buying them for as long as I can remember & I'm now in my 40's. I have a child that is a very picky eater with a documented disability & these are the only cookies that she will eat. We used to buy at least 2 to 3 packages of these a week at $3 per pack. Now when we buy them, it's like throwing money in the trash, because that's where most of the cookies have went lately. They were always fresh & light in color, but now they are hard, stale tasting & over cooked. The package we just got today at the store was the last straw for me. I can not believe they would even package this cookie. These cookies are burnt to a crisp & I mean burnt to the color of almost black. I'm so let down by the poor quality & numerous recent issues with these that I don't even want to exchange them, I want my money back & will have to find another brand to start buying.

Sincerely,
Gayle Klein
[protected]@gmail.com
714 Heywood Avenue
Louisville, KY. 40208
[protected]

I have been purchasing ginger snaps for many years, today(9/22/15) and the packaging had changed. I compared the new cookies to my older package which I still had a few left in the box. I color is very different about 3 shades lighter, and when I tasted the I could not even taste the ginger, the new ones are almost tasteless. I have a scan attached showing the new and old cookie together.

Yesterday I Buy 1 Pack Of Cadbury Celebrations -153 Grams,
Pack No [protected] from local stores & today when I will Opened Then I found all Chocolate Was Worsening & Stale, So First I Need To Inform Mondelez India Foods Private Limited (Formerly Cadbury India Ltd.) As per Rules Of Indian Govt. Act, After it If I not found any Satisfactory Reply within 24 hours Then I will Goes to Food & Drug Dept. Because Mondelez India Foods Private Limited (Formerly Cadbury India Ltd.) Company Play with Our Health.
I need to say with sad that How we can keep Trust on Cadbury Brand ?

My sister bought Oreo cookies from the company Nabisco Food. She placed huge order, but the company sent 4 boxes of the cookies and provided the email after 2 weeks that the other type of cookies were sold out. My sister was furious, because they kept silence within all these weeks. She contacted them and asked to return money on time, but they again didn’t react fast.

We bought 20 boxes of cookies from Nabisco Biscuit Co. We told the seller that we needed different types of cookies, but this guy everything mixed and sent use only one type of the cookies. We called him and asked if he could change the boxes, but he replied that it would take 2 weeks approximately. We don’t have a lot of time and refused. We weren’t happy with such service at all.