SUBMIT A COMPLAINT / Unauthorized charges

US Review updated:

I signed up for the trial, then kept it for a month or two. But I've cancelled this account so many times it is ridiculous, and they keep charging me! I've gone through customer service (which is difficult since they hardly ever answer the phone) and my bank. My bank can't even get them to stop. I'm actually in the process of cancelling my card so they stop charging me, and its crazy I've had to go this far. Something needs to be done!!

Nov 30, 2016
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  • Ta
      Nov 30, 2016

    You should call their manager hotline. I read about it here.

    Call [protected] and ask for a refund. They just give it to you, no questions asked. At least they did for me.

    Don't let them keep your money.

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