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Multichoice / reconnection

1 South Africa Review updated:

I made payment for my package and I was told to pay an extra. R80 and I did. I called the call centre but I ran out of airtime while I was made to listen to songs and what to watch on dstv. I then sent your enquiries an email which I attached the proof of payment and I was told that my payment does not reflect. I dont understand how that is my problem because I made payment and I gave you proof of payment. My dstv was reconnected but today, it is off again. What is going on guys, the same thing cannot happen twice. I will not pay the dstv amount twice.please fix your things.

Aug 10, 2015
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  • Ka
      17th of Aug, 2015
    0 Votes

    they erroneously cut me off, then asked me to send proof of payment. I have sent the proof of payment, now they have me holding for an hour, waiting for someone that can help

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