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MTA / express bus bxm9

1 Highland Falls, New YorkN, United States

Hello - I am currently on the BXM 9 bus which I boarded at 86 Street at 3:28. I received a phone call about my 97 year old Aunt's medication and was rudely reprimanded by the phone driver that cell phone usage is not allowed. I always see people talking and at times, screaming on cell phones and simply deal with it. Please confirm if this policy is valid or just a driver preference . If it is the former, please alert all drivers that cell phones are allowed. If it is the latter, I request an apology and refund.

Mar 9, 2018

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