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[Resolved] Morgan Properties / unethical behaviour

1 United States

I've been a resident at the Silver Spring Station apartments since the end of July 2016. I've had communication issues off and on with the leasing office staff. I am writing this because of one particular individual who constantly has an attitude. This person is interruptive, curt, dismissive and does not appear to want to work with residents. I would like very much if a senior manager from Morgan Properties contact me to discuss this situation. It is to the point where I do not want to contact the leasing office because of the possible interaction with this individual. Obviously, contacting the leasing manager is not an option at this point.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Morgan Properties Customer Care's Response, Jan 02, 2018

    Teri-Happy New Year and thank you for taking the time to post a review. Please contact me at kim@morganproperties.com with a detailed account of your experience so I may provide the correct follow up to you. Thank you

Te
Dec 29, 2017

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