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Metro PCS / terrible customer service!

1 Los Angeles, CA, United States Review updated:
Contact information:
Phone: 323-572-9989

I called Metro PCS's customer service and I was astonished as to how crappy not only the reception with the phone but the customer service as well. I had made a payment on my phone about 1 week ago and was told that everything was ok, here a week later my phone is disconnected and when i called to find out as to why that happened i got attitude not only from the initial representative(who by the way, I still don't know his name) to the manager who ended up hanging up on me. All I know is that this is my last month with Metro PCS, I'm going back to Boost unlimited, because I NEVER had any type of problems with them. I hope that this is viewable to others so that they can open their eyes and see a waste of money and time it is to deal with metro pcs...

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Comments

  • Ki
      12th of Nov, 2008
    0 Votes

    i called metro for a complaint i had they told me you could always go with another wireless provider!!?? wtf!! they think they have all by the balls just cus pf the unlimited ###!!!

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