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Metro PCS / flashing fee free month for who

1 Dallas, TX, United States Review updated:
Contact information:

Metro pcs will gladly charge you $45 to reprogram your cdma phone from other carriers to work with their network. They use a third party company that charges less than $5 to consumers for the same data update to the handset. Imagine what metropcs pays per phone at the bulk rate! Pennies?? Probably.

Here is the catch, they include a free month of service along with the metro flash fee for new customers only!

I am a current customer, to get my free month, I have to go in, sign up for a new account (free just the flashing fee) get my free month with a new phone number, at the end of the month, call them cancel the new account and have the newly ported phone put back on my old account! Why would they make me do this only to circumvent their silly policy, I do not know! I can always use call forwarding to forward the original number to the new phone account for that 30 day period.

They refuse to give me the free month. The $45 that new customers pay for flashing and free month is the same $45 fee charged to existing customers and no free month!!! Unacceptable

The good news: I have their direct telephone numbers to executives at the corporate offices in dallas and regional vp's. They know that I am about to post these numbers for the world to have and use as you wish. They have chosen to not do a thing to keep me from posting this. Here it goes: do you have a gripe with metro pcs??? Call their chief operating officer, or the ceo at the corporate office in texas. He knows I have the number and I will gladly give it to you. Write me by clicking below on contact author

Hey metro pcs: you were warned and I told you I would do this.

Ho
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Comments

  • Jb
      7th of Mar, 2009
    0 Votes

    maybe you should write a complaint about every cell phone company that gives free/discounted phones to new customers coming in... Actually lets see any cell phone carrier give any one a free month of service... your complaint is ridiculous... everyone knows if you still have to pay your monthly bill on an existing account... Duh!!!

  • Mo
      22nd of Mar, 2009
    0 Votes

    Your post is a joke and a complete waste of my time. You lose out on the free month of service when you pay to Flash your phone because YOU WANT TO KEEP YOUR OLD PHONE NUMBER. The cost of keeping your old phone number versus getting a month free with a new number, think about that. And like jbot1 said, which cell company gives you a free month of service when you get a new number ehh? People like you always trying to get around the system makes me sick. You want cell service, get a prepaid card or stfu.

  • Ca
      7th of May, 2009
    0 Votes

    221000 complaints is more then any other bussiness i ever seen they should be sued for all the screww up sooner or later itt will happn with a class action suit

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