1.The main problem - they lie a lot! Sale person told us the sofa is made in US - lie from China. We found this out when they could not deliver in time - they explained that container from China was hold at the border.
2. The promise to deliver entire order but delivered only part of it and we are still waiting for the sofa. We were told that the sofa was braking while they are assembling it. We are concerned that it might be defective one when they deliver it.
3. Customer support tell you lies without any fear. They never connect you to a manager. Last time when customer service rep told us- 'if you want to sue us - sue me' - that was sarcastic...
If you want to save your money, time and nerves DO NOT BUY FROM MARLO' - we are sorry we did not see this web site before going to MARLO.