Marlboro / undivided promo

Elizabethtown, KY, United States

On 5/9/2017 my girlfriend asked me to sign up for your promo so we could check to see what our " free gift " would be so I spent the time to go to your website and register. after going through the registration process the site tells me that they can't verify my age. I then called the 800 number and went through that spill only to find out the same thing. then I was locked out the operator tells me to call again tomorrow. Then my girlfriend tried. you couldn't verify her age either. We have lived in Ky. for three years at two different addresses. That doesn't make any sense. why can't it be done with our Id.s? I can see why not online but on the phone come on. we have been customers for 39 years and expect better than that from you, we are disappointed. can you help me with this, please?

May 9, 2017

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