Mango Airlines / FlyMangobad service

I was at the checkin line 40 min before my flight, I stood in line and when I got to the front it was 30 min before my flight, the lady at the counter told me they were boarding already and I asked her what I had to do, she referred me to another counter and I stood there in line for another 5 minutes just to be told I need to pay another R700 for a standby ticket. I didn't hear them calling for the Durban flight as I have a hearing problem and none of the staff approached me in the line to ask me personally if I am on the Durban flight which is about to board. I missed my flight and lost the money I paid for my flight.

Jul 28, 2018

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