Malaysia Airlines / child meal

From KL to Kuching, MY

Dear Sir/Mdm, I am writing to you to complain that my child didn't receive the child meal that I ordered for him. The incident was due to your lazy air stewards did not walk " far enough" to ask who had order child meals and assumed that they had extra set to give away. So, they just simply gave the child meal that I had ordered for my son to other. I went to Kuching airport twice, to double confirmed my child meal, I went to KL sentral again to confirm my child meal and then upon my check in today at 2pm in KLIA, I confirmed again the child meal. I am very angry and I felt all my hard work for my son was neglected and I am very disappointed with MAS for which you have declared that you are 5 stars rated airliner. Where is your 5 stars? Can you explain to me? From George Ting ( [protected]

Malaysia Airlines

Mar 24, 2017

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