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Malabar Gold & Diamonds / Customer service

1 United States Review updated:

Hi Sir/Madam I visited with my Mom to the Malabar Gold, Coimbatore, Tamil Nadu branch on 8/11/2015. We entered the shop and waited for a very long time to get a seat. It was crowded. So its understandable. Then we got a seat. Nobody approached us for more than half an hour. We were getting restless asked a sales man nearby, whether anyone will come for us. He said, wait some one will definitely come for us. So we waited. We must have asked every salesman so many times, all he did was assuring he will send some one.. We could see some salesmen attending people who came after us. A salesman started to attend people standing behind us. I was so annoyed, asked him, can't u see us.. It's been more than one and a half hours, we sat there like we had no other job to do. He said, if you come to a jewelry, it will be like this. Come on. Don't they have any value for people's time? I am very unhappy with their customer service. We will never be stepping into their shop again because they treated us like we are not welcome there. We left the shop disappointed and even then nobody bothered to call us back. Regards Athira

Nov 10, 2015
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  • Mo
      20th of Jan, 2019
    0 Votes

    Hello i am mohammed masood khan my phone no is 0508481050.
    i purchase 4 bangles from your shop be four 2 year in malabar gold lulu village branch . we need the recipe of the bangles .
    thank you

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