MakeMyTrip

Booked a ticket with them from phx-bom-phx and had to cancel the trip on doctor's advise. Sent them all the req documents and checked with the airlines that the refund has been issued but they have not credited my account. This company is a scam.
makemytrip booking id- 6XAE3O
continental booking id- ADEK8S

Hi,

I have booked an E-ticket via makemytrip.com on 21-May-10.

Same day at evening around 6 to 7pm .I have got message & a call that my bus has been cancelled due to technical reasons.
After that I called at your call center at 7pm same day & I asked him to arrange any other alternate arrangement for same . but he was not able to arrange other alternate & suggest me that please arrange yourself & I m processing full refund to you and it will credited in your account with in 7 days.

After that when I checked my account on 30th may, I found that amount not credited yet. Then I call again to your call center for same then I talk with floor supervisor Ms. Nupur Singh, she says that we have still not received any confirmation from vendor.

She says that Until or unless I will not received any confirmation your refund will not process. after long discussion finally she says that you got refund credited in your account till 4th June.

But still I have not received the same. And I called again at call center today(8th June). I have word with Dalpreet, & Ajas Ali. I requested both of them that please Connect me talk to Nupur. No one ready to do . I don’t know Why?

My question mark

1.Why I have not got any updating /information for refund process?
2. if your vendor is not replying, who is responsible?
3. what compensate, you will do for this?
4. Why Nupur was not ready to talk?
5. is, sorry is ok for all

I booked my trip to india 3 months well in advance and I got it done by calling makemytrip customer care center . I have to go via Newark(8:30pm) to New Delhi . On the day of travel when I reached airport, I was handed over a boarding pass of the flight that had a scheduled departure at 5:20 PM 3+ hours later then my actual flight, when enquiring about it I was told that flight does not exist anymore . My complain is I was not intimated my makemytrip of the flight cancellation, if that would have been informed of that I would have made other arrangments to get going with my old schedule or readjest the old reservation .
I have now to bear inconvinience of waiting and makeing an 2 stop journey in a journey haveing 12 extra hour and having to incurr losses for not making it to old reservations and re doing the new once . because of this my entire travel has became a traumatic.

I had purchased a paper ticke online for travel from Bangalore to Delhi on April 9, 2017. As per the details in the website it was to be delivered in 3 business days.

I called them on April 2, 2017 to know the status and the answer was that the Airway Bill number is not available, we will call and give it you in the next 2 hours. There was no call through out the day . Called them again at 10.45am on April 3, 2017 . They told me systems are down for an hour, please call again at 11.30am.

Called up again at 11.35am and was told sorry for the inconvenience, this issue has been escalated to the concerned department . After a lot argument, they told me that the ticket had not been dispatched. I asked them to fax the ticket to me, they said that is not possible. My question was in case it is not delivered before the travel date what happens. The person said we will send a runner to the airport. On insisting that I need to talk to your manager, I was put on hold for 15mins after which the Manager says he will comeback in an hour. After an hour I get a call from them and the lady gives me the Airway bill number, saying that it has been dispatched today however it will be updated in the website by the evening. Even today after a day the Airway bill number is not updated. This is very very frustrating to have to wait for a ticket so long .

ATTENTION MR. BALA / MR BHASKAR

I am compelled to inform you that in the light of your incompetence, negligence and complete insensitivity to all my queries and issues. Till date I have not received any satisfactory response from any one of your executives
Let me list the people who spoke to me right from day one

1. Mr Nitin
2. Ms Navpreet
3. Mr Rohit
4. Ms Anchita
5. Mr Bhaskar
6. Mr Gursimran
7. Mr Balaji

I would like to list again what happened

Makemytrip confirmed through email on 29th March, the following:

Departure:
Jet Airways 9W-479 Mumbai – Goa 0540 hrs, 2nd April, 2017.
Status: confirmed, PNR no EABUF

Return:
Kingfisher Airlines IT 337 Mumbai – Goa 0630 hrs, 4th April, 2017.
Status: confirmed, PNR no EOAEYR

We arrived at the airport at the kingfisher counter at the Goa airport for our CONFIRMED return flight, only to be told our tickets had been VOIDED, on the 28th of March itself, BY MAKEMYTRIP .
I called their toll free line from my mobile from the airport and was on hold for 8 precious minutes before I managed to speak to a Mr Nitin, who was unable to help us and put us on hold for over 10 minutes. I called twice more and spoke to Ms Navpreet and then Mr Rohit. who were neither apologetic nor helpful. They all promised to call us back. They did not.
Eventually finding myself and my family stranded at Dabolim Airport with no other way home, I was forced to purchase 6 tickets on Go Air.

FOR 29 HOURS POST MY CALLS... NO RESPONSE... I called again and spoke to a Miss Anchita who connected me to a Mr Bhaskar who said that he will call back in an hour.. for 3 hours no response.. when they did call i was out of the room and they called only once...

I wait a whole day and send a complaint by mail.

A Mr. Gursimran calls me and says that they did try to contact me
ONCE...

A Mr. Balaji calls later the same evening 6th of April to offer me Rs. 2017/- as compensation.
If I was angry before..Now I am thoroughly insulted by the rudeness and audacity of your executive.

We set a time of 11 AM on the 7th of April for YET another senior executive to call.. it is now 3.30 PM!

Since my time, my complaint, my issues are of no value in your eyes I have been compelled to take this matter to the following people
1. Ms Vinayaka .. senior reporter MUMBAI MIRROR
2. Consumer Court
3. Indian Consumer Complaints Forum.

You will shortly be receiving a copy of this e mail by speed post.

Thanking you for your "prompt" and "concerned' response

HARSSH A SINGH

I have booked an E-ticket via makemytrip.com on 21-May-10.

Same day at evening around 6 to 7pm .I have got message & a call that my bus has been cancelled due to technical reasons.
After that I called at your call center at 7pm same day & I asked him to arrange any other alternate arrangement for same . but he was not able to arrange other alternate & suggest me that please arrange yourself & I m processing full refund to you and it will credited in your account with in 7 days.

After that when I checked my account on 30th may, I found that amount not credited yet. Then I call again to your call center for same then I talk with floor supervisor Ms. Nupur Singh, she says that we have still not received any confirmation from vendor.

She says that Until or unless I will not received any confirmation your refund will not process. after long discussion finally she says that you got refund credited in your account till 4th June.

But still I have not received the same. And I called again at call center today(8th June). I have word with Dalpreet, & Ajas Ali. I requested both of them that please Connect me talk to Nupur. No one ready to do . I don’t know Why?

My question mark

1.Why I have not got any updating /information for refund process?
2. if your vendor is not replying, who is responsible?
3. what compensate, you will do for this?
4. Why Nupur was not ready to talk?
5. is, sorry is ok for all

Regards
Saurabh Gupta

I have a very bitter experience with makemytrip and I would like to share it with everyone so that they won’t get into the trap. I booked a return ticket between Boston USA and Chennai India on specific dates. I was fully aware that those tickets were non-refundable and I could just change the dates if I want by paying additional charges. Then after a couple of months, I decided to change my dates of travel and called the customer care no of Makemytrip and asked to change the dates. After holding me for a long time, the executive came back and said there were no flights available for the return date but i could change the date for the onward journey. Then I told him that I was ready to go ahead with onward journey and I would make my own arrangements for my return journey and asked him to re-schedule the date of my onward journey. Once again he out the call on hold for about 15 mins and came back saying Makemytrip would provide full refund for the booking even though it was a non-refundable ticket and asked me to go ahead with a fresh booking (with a different airline) through them.

I was bit happy that I would not lose my money and made a fresh booking for my new dates and asked them to cancel the older booking. After that I did not hear anything from them for more than week. Then I called them again and to my surprise I was told that my old booking was non-refundable if I cancel it. I have explained the whole story to the guy and at last he said that he would like to confirm that I was offered a full-refund by listening to the audio recordings and then would get back to me. I agreed to that and I was expecting a reply from Makemytrip. But as usual, they didn’t turn up. So I called them again after a week, and once again explained everything to the new guy who answered my call. At last he agreed to process my refund request and sent me instructions on how to apply for a refund.

I was bit relieved and submitted all the required documents to them to proceed with my refund request. Even after that I didn’t hear anything from them. So once again I called them and asked for the refund status. Now, whenever I call, they have a standard answer "We will let you know the status in another 48 hours". And I have been calling them for the past one month in vain.

I had booked an air ticket from mumbai to banglore on kingfisher airlines via makemytrip.com(MakeMyTrip Booking ID - NF251171979074), Due to some reason I cancelled my ticket (Cancellation Number - IN1012R0026689). Makemytrip prmised me that the amount will get refunded within 7 days. After 10 days I wrote a mail to them as the money was not refunded yet. I was given a Reference ID [protected], but nothing was done after that.
Again I wrote mails regarding the issue (Reference ID [protected] ) but nothing happened.
I'm very much disappointed with this, and I'm requesting the people not to book their tickets through makymytrip, instead we should book directly through airline official websites.

I am been fooled by Make my trip people as i have purchased Kerala package and also made full payment, since then they aren't providing me Vouchers and other details as discussed over the phone.

Booking Id:
Booking ID 1: IN1207B07595 ( full payment made)
Booking ID 2 :IN1207B07597 ( full payment made)

I have coordinated with Mr. Rishi Sharma & Mr Sarvesh Dixit for booking and they keep saying that we will get back to you but aren't updating me with any details

Please confirm with them whether our booking is confirm or not or do we have to co-ordinate with other travel portal for new booking ...

Same thing happened with me. Did you get this resolved?

I booked a roundtrip ticket from Orlando, US to Chennai, India through MakeMyTrip for travel on May 17th 2017 for $1425. My onward journey was a three-leg flight of which the first part from Orlando to Newark was delayed for 5 hours making me miss my connecting flight. When I called up MakeMyTrip they asked me to go on to Newark to see if my second flight was also delayed and I did the same. My connecting flight was on time and so I missed it and when I called up MakeMyTrip they said they can book a new flight for me and cancel the old ticket. They asked me to pay for the new ticket and that the old ticket cost will be reimbursed so I ended up paying $1650 ($225 more than the original amount) for the new ticket. To this day, 8 months later, I haven't received a refund for the original ticket. I have contacted MakeMyTrip over 30 times but never given correct information.
Finally on Sept 7th they sent me an email saying that they were going to reimburse me only $898 for the ticket and when I said that was unacceptable, I did not get any more replies from MakeMyTrip. Later I sent three legal notices to MakeMyTrip, US via registered post but did not receive any reply for the same as well.

A $898 refund for a $1425 ticket that I did not use is unacceptable. Do let me know if you did figure a way out of this issue.

Booking # : US1104B01307

these people are scammers, and the indian govt know this, but the minister for travel in india is part of the scam, l have learned that the indian govt are actually making off this scam

WE HAD A WORST NIGHTMARE OF OUR LIFE BY BOOKING OUR VACATION WITH "MAKE MY TRIP" I SHOULD SAY "NIGHTMARE MY TRIP" OR LOOT MY TRIP. THEY ARE THE WORST TRAVEL AGENT I EVER SEEN IN MY LIFE. INDIAN GOVT SHOULD BAN THIS
CHEATING COMPANY.

The suckiest travel agent ever! They completely cheat you of their money! Do not work with them!

I have same problem. I cancelled my ticket 6 months back and no refund yet. The WORST part is they do not even give any status updates on what is happening. I am planning to tell my relatives and friends not to use makemytrip again.

Hi

I am facing the similar problem with make my trip. No refund for almost a month and only e-mail and calls,

i am not sure if i would ever travel again or recommend this company to any one.

Sincerely

Romit Mathur

I booked a Igloo nature resort for the dates oct 01, 2008 to oct 03, 2008.

Makemytrip.com sends me a voucher with the booking status "Confirmed". Before 6 days of my journey [ actually today ], I called the Igloo resort people and asked for the status they said the rooms are not available with their own resort and they can arrange for some other resort.

When I call the makemytrip.com they said the hotel room is booked and I don't need to worry on that. But after some time the manager from Igloo Nature resort called me and said there is no room is available on oct 02, so I need to stay in a another hotel.

But still makemytrip.com customer care is telling that my room is booked, if I cancel the room now they will take one night amount for this.

I can give the booking id which i have done with makemytrip.com if anybody think this is a fake.

[ My Booking Id is : HTL160190 ]

Recently I am having worst ever airline booking experience with makemy trip. On Jul 11 I talked to some agent (probably based in India) for a booking from Los Angeles to Bangalore between 24-26 Jul dep. They booked it taking my credit card details for 4 seats. Within 10 mts based on the iternarary on checkmytrip, based on their reservation no. I found that teh dep date was jul23, impossible for us ti leave due to a meeting in Los Angeles. I called immediately (10 minutes aft. 'booking') and told them not to go ahed with this booking nor go ahead with charging. They had not yet charged and they agreed for that. Also they told me that they will send an e-mail requesting for my photo ID etc. in an e-mail to go ahead. I told them that I will call back in few hours if I want to go ahead with this booking. Later I called my credit card company to make sure they had not charged and informed them about this episode. There was no charge then, and they made a note regarding that. I thought the matter was over. This was on friday Jul 11, 08.

On Monday Jul 16, there was a phone message regarding some payment from makemytrip! On calling, I found that they have gone ahead and charged my credit card for 4 tickets on the date which is not possible for me to travel! And will charge penalty for cancellation/change ($200/head=800$ US). I told them what happened! The guy customer service guy was very rude and told me that indeed I have authorised them to charge as I didn't call back!

I am still dealing with this case! Many hours of phone calls/chats they have same song, since I didn't call them again they went ahead and charged teh wrong date departure!

I am contemplating some legal action for thi skind of illegal activities by makemytrip.com. Being in USA for 20 years I am shocked to know the kind of crudality and lack of respect for customers by this kind of company In India. And the assumption that they can take customers for a ride causing them thosounds of dollors of loss to make some commissions!

Do anyboduy have similar experience?

I'm also facing similar problem.

Does anybody has got the emailID of MANAGERS/CEO other high level guys?

This is just irresponsible.

respesctes sir,
I wanted to booked a ticket of jet airways from hyderabad to guwahati which is scheduled to depart on Tue, 27 Jul '10 (09:20) .So I did it on 09-03-10 .
but after entering my card details the web page redirected to a page which was not respoding.but when I checked my balance I came to know that the money has been deducted from my account & I didnt get any ticket.I already experienced the same problem before so I waited for it.But unfortunately the money is still not refunded.
Here are my card details
card number: [protected]
card type: SBI
And i have done the transaction through the account :neeradthephysicist@gmail.com
It has been 2 months but i am still not refunded with the money.So i will be very much pleased if you refund it as soon as possible ...
thankingh you,
Pasunuri Rahul,
ph:[protected]

They inter-changed my first and last names while booking my ticket to India and hence I lost $600.00 towards cancellation charges and I was made to pay $1, 020.00 more for booking the same ticket on the ground that fares went up. Ever since, I have been demanding refund of my loss as it was solely and squarely due to their fault, but they don't respond. This is a fraudulent company, cheating the gullible travellers and pocketing money by hook or crook. Beware og Make My Trip and be wary and keep away from it.

I booked a trip to India via Make My Trip (MMT), it involved a change of 3 flights. I had to cancel that booking but intended to use it within expiration period of 6 months, moved to another city but still planned to go back to previous city just to utilize the tckt. So, I was going to take 4 flights to get to India and another 3 while returning. But I was willing to do that to avoid mental trauma of talking with MMT (previous experiences had already left a bitter taste) However, few days later, my health got really worse and because the path to recovery is a long process, I asked for a refund based on my health documents. For 3-4 weeks they refused saying I wasn't hospitalized so I wasn't eligible. Then I was asked to talk with their person in NYC, he showed his concerns but then for good 3 weeks assured me I'll get a refund check ASAP. Then he backed out saying the airlines will instead give me a direct tckt to India so I don't have to travel 4 flights. He assured me that it is MMT's responsibility if things go wrong. I called several times on their toll free #s, each time a different reply with a patent "I apologize for the inconvenience, someone will get back to you within an hour/few hours" but that never happened. On the last day of the ticket expiration date, here I am writing the review. The mental trauma of dealing with these guys, losing your money- it's not good. IF I had known I won't get my money back or a new tckt, irrespective fo my health, I'd try to travel- it'd be a headache for the co-passengers and airlines to look after me, who cares! I was trying to be a good citizen by not bothering people around me. Anyways, I've lost my money, time, energy and lot of sleep waiting nights for their calls. I've voice recordings of all convos, their stupid/insensitive idea of searching who my dad is, including his professional work ID in our email convos when I never told them to do so (and my dad doesn't work there anymore but the company was still scanning his emails so imagine a woman's embarrassment that her dad's ex-coworkers know of her personal health issues) So anyways, taking this matter to the court now. I'm sure they're used to going to the court, being a big co, will have the resources but still, I don't mind doing everything I can to reach out to public and tell them to stay away from these rogues. Their exec tells me "you can email us your feedback on this ID" I'm like, who writes to OSama saying "you killed too many people, here is my feedback for the damage you caused in my life" Seriously?

Dear Mr.Deep Kalra & Mohit Gupta
While booking ticket on 24 Nov.12 from Mumbai to Ahmadabad and Ahmadabad to Mumbai during period its has been failed and ticket not booked.But Rs8, 410.00(Eight thousand four hundred ten rupees )has been deducted from my HDFC account with refrence (HDFC transaction deduction list)of
24 Nov 2017 NF2600720843056-MAKEMYTRIP COM [protected] 24 Nov 2017 8, 410.00 .

Please refund the same amount to continue with the same faith and service.
Best Regards
ZAIF A QAISAR
+966-[protected]
Booking failed and 8, 410 rupees deducted from account-NF2600720843056
COMPLAIN MAIL REF. Successful! Reference ID is [protected]

I also agreed with the complaints against make my trip .. I had not get the tickets and also I am still waiting for the money in another country after only I get the cash I can come only

Don't trust jetairways & makemytrip.com. They are not refunding my money $2900 plus damages. I am not going to stop until i get my money back. Beware!

I'am searching for Ruby Chadda. She was my friend in School.
I want to contact her As soon as possible. I want your kind cooperation in helping me to contact her. She can contact me at mathew.sameer@gmail.com.
Waitong for your reply.
Regards,
Sameer.

talk to your bank and ask them to file a dispute...

I purchase 7 ticket delhi to coimbatore . I stay in kanpur . From make my trip total deal 123500 with return ticket . i paid full amount which she asked but some time later Ms.jyoti said to me your ticket are conformed But. You need to pay 10500 Rs extra to receive your ticket . We paid toatl amount she asked Rs 123500 but then booked my ticket and asked for more money of rs 10500

Dear Make My Trip Team,

I have booked 3 ticket for Mumbai to Sirdi on1st March. I have receive mail today morning.
I have booked a ticket on 6.45 PM need a clarification if i will book a ticket for 1st march & i will receive mail on 28th Feb. 2014 mid night. How will i go to catch my bus. I want my ticket to be cancel or adjust my tickets in other trip. It is such a irritating services of make my trip pathetic service.

Kindly let me know on priority basis.

If i will not get proper clarification i will escalate this matter to higher authority.
one of the worst service i ever face in my life as of now

i had booked my kingfisher flight ticket for my travel on 19th april from bangalore to kolkata on march 2011, but due to some reason i cancelled my booking through the airline, i informed makemytrip on da next day..waited for their response for four day but did not receive any information and then i called the customer support representative again. and while i was enquiring about my refund status i was not able to hear what he was saying, so i said"sorry, i didnt get u can u repeat again" and guess what he did..the csr hung up on me.what a shame!and then i called again 4-5 times but they never returned my call, i was told that all csr are busy. WHAT ###ING SERVICE WAS THAT!

MakeMyTrip.com

The business ethics of the company makemytrip.com is wrong. It is impossible to trust the officials when the communications are in conflict? Tue, May 4, 2010 4:27:20 PMMakeMyTrip Booking Reference FLTINT100091532410. The communication says tech error and failed booking...but the officials say that you deposit the balance money of Rs 85000/- to obtain the booking. There is no confirmation of the booking...no itinery ...only booking reference...and Rs 5000/- booking amount is withdrawan from the account.

Now I will be more careful in dealing with agents and jet airlines...Thanks!

I agree with you that NEVER EVER BUY OR MAKE YOUR BOOKING ON LINE WITH Make my trip. THEY ARE THE BIGGEST CHEATS POSSIBLE AND PLEASE PASS THE WORD AROUND. I am sure you can hear the frustration in my voice. I recently booked a refundable ticket on Indigo from BANGALORE to CHENNAI AND BACK BANGALORE on the 18th of december and return was on the 26th of December. To my shock when I arrived 2 hours before the flight, I found out that they booked my departure city wrong. The departure that they had booked was from Chennai to Bangalore and back for the 18th Dec and return on the 26th from Bangalore.
I called them from the airport as I had time and they told me they were positive that I had made the mistake. In my print out I never checked the departure dates because on my computer it was right when I booked.

In their confirmation email to me says on the top BANGALORE/CHENNAI/BANGALORE but below it was Chennai to Bangalore and back. When I complained that it was their mistake, they agreed and asked me to book another ticket to Chennai and that they will give me full refund back for both my tickets as it was their fault.

I arrived in Chennai and forwarded all the details of E tickets to them and they promised they will immediately take care of it for me. I am back in Bangalore and I have called them many many times and spoke to two of their mangers, Mansish Sharma and Tushar Kapil and both of them said that that after checking with their technicians said that it was my mistake and they WILL NOT REFUND my money back.

Now this is the icing on the cake. I had booked refundable ticket and they knew that I had taken another flight to Chennai and back and they say that they will not refund me because of noshow in Bangalore on the 26th. ARE THEY SO DUMB! Writing this email is making my head spin. Now I have to go to the higher authorities and it taking up all my time. Can someone tell me how to use the consumer court to complain about this injustice caused.

NEVER EVER BOOK ON MAKE MY TRIP PLEASE. THEY ARE UN PROFESSIONALS AND VERY UNETHICAL

I have lost 5500Rs and extra Rs 7400 on my other ticket because of no fault of mine.
THANKS!
WHAT A GREAT WAY START THE NEW YEAR

REPEATING AGAIN PLEASE DONT BUY ANY THING FROM MAKEMYTRIP.COM

I WOULD ONLY SAY TO THE PEOPLE, THAT... NEVER BYE TICKETS FROM MAKE MY TRIP... IT IS HIGHLY UNPROFESSIONAL AND UNMANAGED ORGANIZATION WHO IS VERY REGULAR AND PROFESSIONAL IN CARELESSNESS AND REPEATED ERRORS...

BRAND MAKE MY TRIP MUST BE CONSIDERED AS THE NO OPTION COMPANY... THE EXECUTIVE JUST MUGUP THE COPY OF INSTRUCTIONS AND REPEAT IT CONSTANTLY...

PLEASE NEVER BUY ANY THING FROM MAKE MY TRIP.

I am reposting my recent message as it some how missing here after I posted it!

On Jul 11, 2008 I asked makemytrip.com agent to see if I can get a ticket for 4 in teh tiem window 24 jul-26 Jul to travel from LAX to Bangalore and back on aug 22. I gave my credit card details forteh possible payment. After I was told on phone the code to check teh iternrary I went o makemytrip.com and found that the dep date was 23 Jul, impossible for me to leave from here (Los Angeles) due to a prior commitment. I called within 10 minutes and talked with the same agent and requested that person not to proceed with this reservation any more. Not to go ahead and charge. There was no charge at that time, as confirmed by my credit card company. They agreed not to charge to my credit card and not to proceed with this reservation until I call back again. I thought the matter ended there. This was on Friday, Jul 11, 08.

On monday Jul 14, there was a message in my answering machine by makemytrip peple regarding a payment! I called back and explained everything. The lady who was relatively polite transferred me to a customer service guy. This guy was very arrogant and impolite. Instead of listining to my complaint he simply said since you didn't call back again, we went ahead with the reservation and charged your credit card! I told him they were not authorized as I had very clearly instructed them not to go ahead with the reservation even before they had charged! Only reason they did was they had access to my credit card details, but no authority to charge!

I told them to verify my claim by checking the recorded conversation to check my claim! Insted of doing that they send me an e-mail ticket at wrong date! This was the first e-mail ever from them!

I have informed my credit card company regarding this unauthorized charge by makemytrip.com and also am exploring other legal action to expose these kind of practices by makemytrip.com ! They are adamant on charging penalty for cancellation or take this ticket with wrong dep. date. Do any other have same experience like this?

People pl. beware of giving your credit card details to these guys! Irrespective of your approval they charge causing you lots of headache. I am in USA for 20 yrs. and such action by a company will be taken very seriously. I am sure teh same is going to happen to makemytrip.com once this kind of scam is exposed!

This travel agency is run by cons. They quote one fare and change you another on your credit card. The customer service is arrogant and incompent.

Has anyone found an escalation process for MMT?

Can you please provide me your pnr no. So that we can have a check on it. And promise you the best service.

They charged me for a ticket that was neither confirmed nor sent to me. Now they are telling me that it is somehow my fault and that they will only give me half of what I paid to them back... Bottom line NEVER DO BUSINESS WITH THIS UNSCRUPULOUS COMPANY and SPREAD THE WORD.