LuluGalOrdered a jacket - no way to contact company for return

On 11/21/16, I ordered a sized medium jacket from Lulugal that cost $57.00. It took a long time to arrive- almost Christmas- coming directly from China. Once it did, it ran very small! I could not return the item because the website would not recognize my email/ account information. Nor would it recognize the order number. I tried the phone number, but no one answers- eventually it went to busy signal. I tried on-line chat customer service, which was actually an email request, but it bounced back un-deliverable . This is unbelievable.
I want a full refund.
I don't know what to do.

Jan 10, 2017

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