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Lufthansa German Airlines / lufthansa service center

1 Germany

I was travetraveling from Blr => SFO with Lufthansa through Frankfurt. First leg took off late due to which I missed my connecting flight. They're now making me stand in a queue of close to 30 people with 1 person serving the entire queue at a rate of 30 minutes per customer. Horrible experience. I will never recommend taking Lufthansa again as this is happening to me for the second time

Jan 12, 2019

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