As many others have said, their shipping practices are beyond ridiculous. I ordered several items from them. There is NO indication on their site that you could unknowingly order something that is not in stock and not find out until after the order is placed. There is also NO indication that even though this back order is THEIR fault, the customer is forced to pay multiple shipping fees because LTD cannot be bothered to ship your "backordered" items together. Because of this, I had about 5 boxes sent to me and was charged for shipping on all of them, even though I had no idea at the time of the order that the items were back ordered. After many nasty letters detailing my refusal to pay these ridiculous shipping fees, they wrote it off. I refuse to shop with them ever again.