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Loan Care or MyLoanCare

Posted: Dec 22, 2016 by    

Class action lawsuit

Complaint Rating:  100 % with 5 votes
100% 5
I have noticed multiple people are having issues with loan care. I have had a major one myself and I am in the middle of a legal battle for my home they stole six months worth of my money on and cost me a years worth of money because they did not follow procedure. They have caused major issues on two of my homes. I am interested in anyone that is in the process of a class action lawsuit or interested in one. Please contact me because I am interested.
Complaint comments Comments (11) Complaint country United States Complaint category Loans


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A  10th of Jan, 2017 by    0 Votes
Hi Danielle, my loan was just transferred to Loan Care. They have already failed to process my payment correctly and added $35.00 in fees and this is only my first payment. I would be happy to participate in any future actions against this incompetent, unethical, and dishonest predatory organization.
A  19th of Jan, 2017 by    0 Votes
I'm ready to sue LoanCare. They are fraudulent and they have yet to resolve their inaccuracies and errors with my account. They have extracted Property Tax out of my escrow but yet to pay my State Proeperty tax. Inaccurately analyzed my Tax Analysis and now my Mortgage payment is inaccurate. I've contacted CFPB and HUD and I've had to go to extreme measures just to get them to contact me. They did contact me and they stated they were working on paying my Property Tax and updating my Tax Analysis yet two weeks have gone by and nothing. My penalty on my property tax has increased and I refused to pay the incorrect mortgage rate online. I am really needing someone to sue this company NOW! - Sincerely, Ms. B.
A  23rd of Jan, 2017 by    0 Votes
I had fild a complaint against Loancare with the MA Attorney General's office. No help there.
Loancare has illegally changed the terms of my mortgage agreement. I'm game for being included in any pending class action suit.
sincerely, Charlie
A  1st of Feb, 2017 by    0 Votes
I'm interested. I was just transferred to them. They acknowledge that they received my payment, and then two weeks later, took it out and "misapplied" it somewhere else. Until they finalize their investigation, I was told to make a double mortgage payment so they wouldn't report me to the credit bureau.
N  13th of Feb, 2017 by    0 Votes
@S. James I was just transferred to them this month and sent a check on the 1st. I have yet to see the money taken out of my account and I cannot set up automatic payments until my payment is caught up (the check I sent them, they actually receive). I knew this was going to be a bad company when I found out they bought my loan. My only option is to refinance or deal with the legal process. I'll wait it out and see what happens for now. I hope I don't have to take them to court.
A  17th of Feb, 2017 by    0 Votes
This is the worst company ever! I was tranferred over to them in Dec. and had to mail them a check for Dec, payment, never applied. Sent them the copy of the cancelled check front and back. Two months later and still not posted, multiple call and all they say is that they are still researching it. Customer service in non existent. Please let me know about any class action suits, I am ready to tear my hair out!
N  17th of Feb, 2017 by    0 Votes
Hi all, I just got transferred to loan care from PHH mortgage who promised never to sell my loan. I also got an offer for no cost VA refinance, but I'm petrified by the horror I've been reading from the reviews here and from other sites. I really wasn't prepared for a new servicer and it appears I have to go with this servicer without having any say in it. While I'm not praying for a bad experience, I'm skeptical they will treat me differentlt, so please pencil me in for any CLASS ACTION SUIT. I think the rules have to change, we the consumers should be given opportunities to shop around, not just tossed from one crazy lender to another. Thanks.
N  20th of Feb, 2017 by    0 Votes
I have had LoanCare since December as a refinance and have had nothing but problems with them. I have had to pay $135 additional in fees due to the representative putting in the wrong account information. Sterns also miscalculated my escrow payment and increased my mortgage payment by $138 after the first month. Any savings I thought I was going to experience by refinancing have gone out the window, now I am stuck with a mortgage servicing company that offers HORRIBLE service. I wish they would sell my mortgage but when I asked, they said I could always refinance but they were not going to be selling my mortgage. I don't see how companies can continue to do business and treat their customers like they do.
A  10th of Mar, 2017 by    0 Votes
I would like to also be included in a class action lawsuit my escrow want up 250 and the online escrow account makes no sense I cannot tell where my money is going. They are crooks... please contact me too.
A  10th of Mar, 2017 by    0 Votes
I am interested also. My loan is now through them and they charged me a late fee. I showed proof that the checked cleared my bank on the 8th but there records say the 17th. I sent them copies of my check and they still will not give me the fee back they charged me. I called again to dispute and who I spoke with acted like she didn't want to hear me. I pray my loan goes to another lender. Please include me if you need anymore information show this company takes advantage of people. I never knew my loan was sold to them until they sent me a late fee charge. I was still mailing my payments to my old lender. Email me at shepardboy2@yahoo.com
N  14th of Mar, 2017 by    0 Votes
Put me in this class action lawsuit as well. Loan was sold to them in Dec. 2016 and we're in March and they still can't be find my payment, even after I proved the I made it with statements. Garbage company with high processing and penalty fees everywhere. Put me in. kahlil.morris@yahoo.com

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Customer Care Service
NMLS# 2916, 3637 Sentara Way
Virginia Beach
United States - VA23452
+1 800 274 XXXX
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