Live Nation Merchandiseodd future merchandise

I ordered a hoodie and some accessories on Black Friday. Then 3 days later I got an email saying my order wasn't being processed and that I needed to contact customer service within 7 business days. So I called them that day and the lady told me she fixed everything and that my order was on the way. 2 weeks later I still haven't received my order, but odd future already took money out of my bank account. So I called customer service again, and after being on hold for an hour (not even exaggerating) this lady named Katrina got me my refund back but I still didn't get the items I wanted and now I have to buy them all for original price. Overall very disappointed in this company and will never buy from again.

Dec 11, 2018

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