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Liv Luv Shop / shirts

United States Review updated:
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have ordered from them MANY times and spent a lot of money there and have never had a problem until now.

I placed an order on 10/11 and got an email that it was out for shipping on 10/18. I then got an email saying it was delivered to my address then immediately got another email saying returned to sender. I NEVER got a package and I NEVER returned to sender.

I gave it a few days to see if it was returned to them which it was. I then reached out to them via email, Facebook, and phone which none of them seemed to work. I messaged them 3 times on Facebook, which they recommended- no response. I called the number provided which goes straight to a recorded voicemail which the voice mailbox is full so you can't leave anything. I emailed them twice before getting a reply on 11/9 basically asking a question that the answer was stated in my original email. I replied same day and got no reply. I sent another email on 11/21 and again today 11/29.

It's been well over a month and I've been charged for something I never received and they are absolutely no help.

I NEVER write bad reviews but for a company to take your money and not give you the product that you paid for or try and help with an issue, I feel like it is much needed.

Ke
Nov 29, 2018
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Comments

  • An
      Apr 29, 2019

    Omg this has been happening with me with my monthly subscription since December. They won’t emails, you can’t get thought to them on the phone. But I can place an order and I get it every time. Every single month it says it was delivered to my address and I’ve never ever got one of them. Ridiculous and so sad that you write a company like that and you can’t even make it right with people!!

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