The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lingo and other VoIP Phone Services / Do not use it for your business!

1 United States

Do not use Lingo or other VoIP Phone services for your business!

Lingo has been unable to provide quality phone service for my business over the last three years. I have had to call their tech assist (in India) monthly and sometimes weekly to "tune" the IP router and their settings to reduce echoing and noisy connections. Their technical solutions are never effective long term and the problems invariably return.

I am stuck with Lingo because the phone numbers they provided my business are NOT portable to another provider, I've tried going to Vontage and they could not transfer my numbers. Having invested in letterhead, brochures, business cards and numerous web directories with the "lingo" numbers it would be financially prohibitive to change them now.

A huge hidden cost the VoIP provider such as Lingo do not disclose is the cost of having your phone number distributed to the WEB Directories such as SmartPages.com, YellowPages.com, YellowBook.com, etc is that some do not allow you to ad your listing manuals as they only accept the directory listings distributed by directory service companies like Axicom.com. "Lingo does not submit customers to any Directory Listings. If you require your name to be listed you may contact directories directly.", Lingo Customer Care. The expense of listing your Business phone number in on-line directories and yellow pages will be many times the potential savings of your lousy VoIP service.

Ca

Post your comment