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Lewis Stores / disturbing phone call

1 United States

Lewis Stores sent Mr Simons to Mom to arrange Payment . He asked if we can increase the payment amount of R500 to R600 as from end January, it was agreed upon. Today 8th of January my Mom received a phone call from this Ravonia, She was extremely rude and had a very bad attitude, she would not give my mom a chance to speak and shouted to her, ' i quote', 'No you will listen to me' when my MOm asked her to give her a chance to speak. This is not professional and not acceptable, yes i understand that the account is in arreas but she is paying, when i was working we paid in excess of R1000 a month. I just feel that it was not necessary for her to be so rude.


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