Leaders Merchant Services / Unauthorized fees, not processing cancellation
This company continues to charge us monthly, including additional fees they say they are allowed to charge based on our contract. Security updates, American Express charges (we don't even accept American Express per our contract!), anything they can think of the charge us for.
Well, we have submitted cancellation paperwork 3 months in a row, but it is never processed. You call and ask for a supervisor, they are never available, and do NOT return their messages. There is little I can do, except close my business account. I cannot afford all these fees monthly, and my current bank is unwilling to do anything about a charge unless it is done within 24 hours. I can tell you, I have better things to do that check my bank account twice a day to make sure these jerks aren't charging me yet again.
I am so tired of this company, their policies, their staff anf their complete lack of morals. If you want an honest opinion, do NOT do business with this company!!
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