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Lambert & Butler / not receiving a reply

SHIPLEY, England, West Yorkshire, United Kingdom

I submitted a complaint on 5th January about lambert and butler crush ball not having the ball in to turn it menthol and have not received a reply! Do these complaints even get looked at it can't see a reply to anyone would be nice to have an acknowledgement the new branded packets do not seem the same the cigarettes seem cheaper made and taste different plus when I light them they don't burn evenly I'm very disappointed and thinking of changing brand

Ai
Jan 25, 2017

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