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La Fitness - Poway, CA / failure to respond to a huge problem

Poway Road,Poway, CA, United States Review updated:
3.75
Since Nov 15, 2007, there has been little or no A/C or air circulation in the Spin Class room. The temperature in the room reaches nearly 100 degrees during the class. The instructor leaves the door open but blasts the music so loud that the other patrons in the main part of the gym cannot even hear their own ipods. Several times I've actually left the gym because I can't even hear the trainer talking to me without him yelling to be heard! I've called Customer Service 7 times in the past month and Corporate 3 times and yet they claim there is nothing wrong & that an A/C company has already come to fix it!! ((Yes, one day a company came to FIX it and then the whole gym was like a sauna --- so bad that they had to leave the front & side doors open to get air in!)) Doug Sanchez, the supposed District Manager, has done nothing to address the problem. Ben, the Ops Mgr, says that there is nothing wrong with the A/C. All we need is for someone to pass out from the intense heat in that room & then there'll be a lawsuit --- THEN maybe they'll fix it!!! I hate this gym. However, there is a new gym opening up in the area soon & I'll definitely be transferring. You're right, once they got your money, they keep taking it... and screwing you in the meantime.
La
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La
  14th of Apr, 2008
Agree Disagree 0 Votes
dear laura, has it dawned on you that a tiny room filled with 20-25 people undergoing accelerated body temperature/respiration might produce an inordinate amount of heat? in accordance with all of the known laws of the universe this is possible. secondly, you sweat more--big deal--don't you go into the sauna for the same? call it two birds with one stone. thirdly--WOW--7 times in one month eh? if your biggest problem in life is the temperature in your spin class, congratulations on the trophy marriage and your subsequent suburban blight.

-gymrat

p.s. music is supposed to be loud in the gym, perhaps you should join your fellow uber-sensitive overweight housewives at "curves" or "4 women only" and leave the rest of us to deal with life's nearly unberable circumstances.

p.p.s. just for fun, google "darfur" and see what pops up.

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LA Fitness International Logo LA Fitness International
Customer Service
Overall Satisfaction Rating

321 Reviews
PO Box 54170
Irvine
CA
United States - 92619
+1 949 255 7330
+1 949 250 9146
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