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LA Fitness International / poor management of exercise classes in edmonton

1 Canada

Recently all Pilates classes in North and West Edmonton clubs are canceled despite the interest of many members. We want to bring back the Pilates classes, so I and some members have sent in many complaints, via email and phonecalls. I also organized a petition and got 40 signatures from interested members. Each time we sent in a complaint, they just responded that they've received it. It has been 2 months and no action has been taken from the management. I asked to speak to the person responsible and they said they cannot let me do it. I asked for a name and they gave me a different name (Monica, Lisa, Angelica) each time . Words are spreading around about the poor management of LA fitness and many members are getting upset and angry. Quitting the club is an understatement and we'll got to media (BBB, google review, twitter, Facebook, CBC news marketplace) to express our dissatisfion if our complaints are continually being ignored.

LA Fitness International

Mar 26, 2018

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