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Krystal Hotel & Resort, Cancun / SCAM

1 Mexico Review updated:

This time share is a complete SCAM. They have been ripping people off for several years now. We have just fallen victim to their lies. They will promise you the sale of weeks to pay for the price of the time share. An outside company is contacted while you are still in their office and you speak to the person that is to sell your weeks. This never happens. They also told us that they would sell our daughter's time share for the same price as ours (two for one) this was not true either. They also told us that the price of selling the weeks was included in our price for the time share. This was also a lie. Don't be their next victim.

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  • Mo
      18th of Jun, 2012
    0 Votes

    If you've been conned at NH Krystal in Cancun,
    please visit the website below and join us. We're trying to expose them and initiate a class action lawsuit against them.

    Since this webpage might not show web URLs, here's the clue to find our website: it's a dotcom website. it has three words in its domain name separated by two dashes. the three words are krystal hotels experience, in that order.
    hope to see you there soon.

  • Br
      1st of Aug, 2013
    0 Votes

    It seems like this is a very common problem in Mexico. My wife & i bought into a Royal Elite Timeshare in Playa del Carmen. We stayed in sandos caracol resort & signed contract for royal elite. we've found out in the last few months that availiablity of resorts that we require are very limited (sales person shown us extensive range of hotels). flight deals are no better than booking myself. we enquired to stay lanzarote sandos dec 2012 the ai rate is in total $1900 for the week. i feel that this is going to be costly in the long run, not the ideal deal that was sold to us. This is a forum with more complaints about this company:

    I'm in the process of calling the BBB and PROFECO and seeing what they can do. Possibly the attorney General also!!

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