Keranique / free trial.
I had the online survey thing happen to me. They said I only had to pay for shipping. They called me shortly after I received their product and asked if I wanted to pay for more and I said NO! in plain English and about a month later they charged my card $80. I called them to resolve the issue and they were a bunch of rude, uncooperative, jack-###. They took no responsibility for themselves and denied everything and said that I would have to pay to have the item returned if I wanted and refund. I had to file a claim with my bank and it was all just a waste of time, money and energy. My advice don't waste your hard earned money, your valuable time or energy on Keranique . They are part of the problem!
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