Keranique / being lied to

A representative promised me the starter kit for 38.00 dollars, because I was having issues. I called a second time and I was given the product for 38.00 dollars. When I called a third time I was still having issues . I had two accounts . I only wanted one . I cancelled the second account on my initial call. The problem was not resolved. I had to call numerous times. I was frustrated and lied to, so I cancelled all of my accounts and asked for a refund. All I wanted was Keranique shampoo and conditioner for an affordable price, but instead I found problems, and I was lied to by several customer services representatives. Thank

Nov 25, 2017

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