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3.6 11 Reviews

Karate America Complaints Summary

7 Resolved
4 Unresolved
Our verdict: With a good resolution rate, Karate America generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Karate America reviews & complaints 11

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4:33 pm EDT
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Karate America warrior x fit and krav maga

I came into the gym in response to an ad that said first month free free month for membership - a $499 value. Once I was in the class I was pulled out and told the reason why it's free is that it's totally not (haha great trick guys) I was then told I could pay 500 to lose either 20lbs in 6 weeks (unsafe rate for someone my size - I'd be 115 at 5'4" so, dangerously close to being underweight), or I could lose 5% body fat (I'm 20% now so 15% on a girl is a pretty drastically ripped body builder type lean and usually comes with veins and potential health issues like losing a regular mental cycle) and then I would get my money back. That is not exactly free! It's $500! And then maybe you get it back if you starve deprive and work your body to the bone! Other choice was I could chose 12 months membership with a start up cost at $300. I could cancel at anytime and get out of it with 30 days notice. I gave notice within 3 days as I received a medical bill and an unexpected auto repair expense in that timeframe and it became clear I needed to cancel and get that money back. I was told that I could achieve a full refund since no more than 3 business days passed and I had only attended one class, which I was told was free. I emailed and called but didn't hear back, so I came in to see if I still had a membership or what the deal was. They didn't know either so I attended Krav Maga since I technically still had a membership. I was told to reach out to karate America hq and tell them about my situation. I was told I would get a refund. In the mail I received a gift certificate for $300. This was hilarious to me because I told the group I didn't want to be a member and I wanted to cancel because I want to pay my bills, and the gym isn't a bill for me! It's just a place I tried to enjoy a free class. Why would you need to do this f you guys think you are worth the money? If you were worth the money than it wouldn't be so hard for you to give my money back and sell this membership to someone else instead of forcing me to spend money and with you!

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The company did issue me a refund for $250. I am very grateful this has been resolved, thank you.

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2:08 pm EDT
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Karate America rip-off

SCAM. I bought a Groupon for each of my children for 16 classes at $30 each. I knew I'd have to buy the uniforms and was OK with that but when I went to the studio I was not given that option but rather had a choice between 2 sums both equal to my car payment. I signed up because I thought I could make it work; I can't. When I brought this to the attention of the 'Master', he yelled at me across the lobby full of parents. Embarrassing. It took me several tries to get in contact with the headquarters for cancellation and because of this I am now in debt for another month I cannot pay but after speaking with the board of directors I can pay an additional fee to cancel. My total is now thus; groupon 60 + deposit 112 + monthly 278 + cancellation 150 = $600 for my children to take not even the full 16 classes. The worst part is that my children love the class but it is a ripoff for a single parent like me who brings home $1500/month.

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8:47 am EDT
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Karate America fake charges

Money hungry a main portion of each session is attempting to get kids to sell the program to their friends. They charge and charge and charge and nothing learned except to stay away. I paid cash for something and they are still chasing me saying unpaid. I had receipt to show them and they said not valid and they created another charge saying billing for something new months after we pulled her and paid cancellation fees. AVOID AVOID AVOID...really check them out tons of complaints.

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Is Karate America legit?

Our verdict: Karate America has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Karate America's position as a benchmark of trust and quality within its industry. Users and clients of Karate America can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Karate America earns 97% level of Trustworthiness

Perfect Trust Endorsement: Karate America achives 97% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Karate America. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Karateamerica.info has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Karateamerica.info has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Karateamerica.info you are considering visiting, which is associated with Karate America, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Karateamerica.info appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for karateamerica.info on popular sites. Be cautious and do additional research. Look for information about the Karate America and be careful with personal information or transactions.
  • Karateamerica.info has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The karateamerica.info may offer a niche product or service that is only of interest to a smaller audience.
  • Karate America protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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10:41 am EDT
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Karate America Military Cancellation

My complaint with Karate America is the way that they handle their cancellations. On short notice I received military orders to another state. As requested i provided a copy of my orders and signed some paper work.

Good to go?

Apparently not.
Three years later I find out on my credit report that I have a collections agency trying to recover over $1700 for 10 months of karate lessons in FL while I was stationed in a different state.
When I contacted Karate America they notified me that I was supposed to return a letter to them to confirm the cancellation. I have retained the same cell phone number for the past 15 years. They have a copy of my orders stating that I am NOT in FL. Yet they continued to try to find me in FL? I was not notified by the person I cancelled my contract with that I still had to pay a cancellation fee and return a letter to them. Furthermore the letter was sent and "delivered" to me a my address after I had already departed from FL. If I had known that I was to receive said letter I would have called, emailed or written a letter asking about it.

The woman I spoke with on the phone at Karate America Headquarters told me that the last few years the company was struggling. I realize we are in a recession, but the business practices they employ are probably not helping. They make customers sign year long contracts for services. The gym membership I had down the street at Planet Fitness just took a copy of my orders and I signed some paperwork, NO FEE and was done. i have been reading online about many other people having issues canceling with Karate America, especially if they are involved with the military in some way.

It is time to start treating your customers right and being more understanding of the military in a military town Karate America!

Also I would like to state that MG Credit Collections is no picnic to deal with either. Very rude and condescending.

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Update by Just Do What is Right
Apr 18, 2013 3:11 pm EDT

You are a troll Mr. "Wonderful" and need to get a life.

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1:04 pm EDT
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Karate America WHAT A SCAM !!!!!!!

What a HUGE SCAM this place is. They have very deceptive practices. Our 9 yrs old daughter wanted to try out karate so we took her to Karate America on Hodges Blvd, which is Windsor Park location. After about 2 months of attending karate, my husband went in to pay the fee for the next six weeks and the lady at the counter gave him a paper to sign and took the credit card payment from him. At the same time our daughter got sick and she wasn't able to attend for almost two weeks. After that she lost interest and no longer wanted to go. Just last week they ran another payment automatically and when I called the home office I was told that my husband had signed a contact for the next 3 years. I was livid when I found out and my husband said he did not sign a contact because the lady at the counter did not tell him so and they did not give him a copy of the contact. I called back the home office and whoever answered the phone said that indeed he had signed a contact and that we were responsible for it. Well, I tell you what I'm going to do. First, I have already reported my husband credit card stolen so they can't take another penny out. Second I am going to call an attorney for a lawsuit (everybody that wants to get on, contact me) and Third, I will let everybody know what a Ripoff these people are. Maybe I'll call Channel 12 news and make a big stink about it.

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Paulinha
, US
Dec 03, 2019 7:33 am EST

I would love to speak with you about it as well. My daughter has zero intereate because she was playing babysitter to the younger kids and the place is chaos. It was once a wonderful, cool place. Not it's just making money, even if the kids have become disengaged due to their lack of actual discipline

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2:00 am EDT
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Karate America Rip off

Karate America is a total rip off! When you first sign up you have to sign a contract which is not a big deal. I will pay the $180 a month but the problem is NO ONE ever said anything about all the added expenses that are beyond ridiculous. You have to pay for every belt, uniforms, weapons, ATA membership and I can keep going and going. I am looking into getting an attorney to break this contract based on information that was withheld. Parents call ATA...ATM because it never stops.

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KravMaster
Jacksonville, US
May 13, 2011 6:28 pm EDT

As I read most of these complaints, it is almost comical to see the Karate America reps reply. It makes me wonder if they all have black belts in dishonesty. I have been going to the Krav Maga school, and paying good money to do so. I have not seen my instructor in over a month. He has "Instructors in Training" who have been doing Krav slightly longer than I have. I hardly think being instructed by students is worth what I am paying. I tried calling to see if we were going to a certified instructor and was told that our instructor would be back in May... well, it's may... he is not coming back. Karate America is a scam, all they want is your money, they do not care about you, they do not care about your kids, they just care about money. They make you buy all their equipment saying it is for insurance purposes, but really, they just buy it from Revgear and mark it up. Rumor has it Karate America is so far in the hole that this is the only way they are going to stay in business, but who knows if it is really true. All I know is that if I have to base my opinion on their product I would believe the rumors to be true.

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LCAPELLE
Port Hueneme, US
May 31, 2012 4:18 am EDT

Dear Broke Parent: my recommendation, if your child still wants to learn martial arts, is to look for an instructor who does NOT teach Karate full-time - that's the teacher who does it because s/he loves it. The fees will be so much more reasonable. I LOVED Karate, and was blessed to have 2 amazing instructors. I blew out my knee, and have not been able to go back...

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Karate America Employee
Jacksonville, US
May 17, 2011 2:08 pm EDT

In Response to KravMaster

First, we apologize. We have been having scheduling problems with the chief instructor. He is finishing his semester in school (which ends May 20th), and his assistants have been running classes when he is not able to be there. The chief instructor has assured us he will be running all classes starting Monday, May 23rd.

If you would please contact our office, we can give you options—either putting your membership on hold or cancelling (with no cancellation fee). We sincerely thank you for your patience.

Sincerely,
Karate America Employee

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Karate America Should Have Started Sooner

We are really enjoying the classes. Alex loves the lessons and can hardly wait on a "Karate Day", as we call it, to get done with school and head over to the dojo. The interaction with the other students and the instructors is great and Alex will usually not stop talking about what went on in the class; even though we are there watching too. As for myself, I am enjoying my lessons. It is one of the things that I always had in the back of my mind but never had the schedule to support. Now that I am in a more routine career, and not going on six month deployments, I finally have the opportunity to learn. Overall, I have to say, that I do not think we could have picked a better place to start. You and your fellow instructors are very personable, full of energy, and work very well together. Each one of you make the lessons exciting and enlightening.

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mad parent
Middleburg, US
Jan 17, 2012 10:16 pm EST

My kids were taking classes for 1 year and when 2 of them were getting close to earning there black belt the instructors became real mean.. Ever class one instructor mad my son cry. They became so hard on them that no one wanted to go to classes. I put all this money and time into KA and for nothing. My kids hate going and I will not make them. My kids are little too and to be that hard to make them cry is not right. What a waste of time and money.

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5:07 pm EDT

Karate America Complete scam

My son is 6 years old. We signed up for karate lessons this past April. As most children, lately he has decided that he doesn't want to continue the lessons as most 6 year olds won't have their attention held for very long. I've also come into some financial hardship I'm a single mom and can't afford the $150 payments each month. i called ATA corporate and they said the only way I can get out of this contract is if I move or if my son gets hurt and can no longer attend. When i went to the first day, this charming sales person made everything sound so great. The only thing he told me about was the up front fee of $150 and the monthly amount. He didn't tell me about what the cost would be every time my son got a new belt after his first 30 classes which is an extra $60. He also didn't tell me that it would be $279 to $400 for my sons equipment and he certainly didn't tell me that I was signing a 3 year commitment. When I asked him about it, he would give me the brush off. So I called corporate and they said that there is no way to let me out of the contract unless I wanted to take karate lessons, i moved or my son got hurt. How can this be legal? The day I signed the contract, I got into a huge fight with my x and I trusted Master M so when he said sign this, I did. I also didn't get a copy of my contract for a week and a half so I didn't know that I could have cancelled it three days later. I honestly thought I was only signing a one year commitment like you would at a gym or something. That's what these places do. They get someone to make everything seem wonderful then blind side you. It's a complete scam and now I'll have to take out a loan just to pay them off. I wouldn't do this again if it was the last thing to do on this earth. These companies should never make someone sign that long of a commitment for a child. Some of these parents bring in children 3 years old. Obviously they are just in it for the money because are they even that stupid to think a 3 year old or 6 year old would want to do this for 3 years? Ridiculous. Complete Scam and disappointed that compannies like this would take adavantage of families when we're all having a rough time with the economy. Total Scam...

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LisaStuart
, US
Apr 21, 2017 12:36 pm EDT
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I have never seen a more fraudulent contract process than that with Karate America. I signed up my two sons in hopes we could make this work as a long term activity for them. I was told by local owner that if it didn't work out, we could pay a cancellation fee and get out of contract as I was very nervous that my youngest son would be able to participate. This happened in 2014. I paid the cancellation fee with total hardship to our family as my husband had lost his job but I have never not paid a bill in my life. They harassed me and said I had to pay the entire contract for 12 months. I sent letters with proof of payment and made multiple phone calls to Karate America and the credit agency they turned us into. I heard nothing for 18 months after sending proof of payment etc. I assumed it had been taken are of as I wasn't getting harassing phone calls from collection agency. 18 months later at end of 2016, I got a collection letter demanding $3, 000 (my sons participated for 60 days in this program of which I paid for as well as a $300 cancellation fee). Again, I responded to that letter with proof within 30 days. I never heard back from anyone and in March of 2017, a $3000 credit issue was reported on my credit report. I am appalled these people can stay in business as reports of this are all over the internet. I am sure the program is a good program, but they are taking advantage of trusting consumers.

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Beast Frostbite
, US
Jan 11, 2016 7:34 pm EST

Now not being fully provided information regarding to the ATA contracts is one issue but the major problem about these contracts is lack of time and strict discipline, yes I know kids should be disciplined but their punishments or ways on dealing kids are so horrible. Karate America treats kids there like animals for literal I mean they don't care whatsoever a child's feelings and punish them like slaves, examples of this is excessive forced running around the room for more than what's needed, abusive physical contact such as forced sparring against way aggressive opponents. I mean seriously they do not care a single bit sympathy on a child. Reasons for why they do this is you guessed it ! Money !. They do this to make parents feel satisfied for their kids being disciplined because they are too much of an ### to carry the guilt or burden on doing that action being unaware of the child feelings toward this. What stresses me about this is that we're talking about kids as young of early age of 3-5 Toddlers going through this. And if you ever even think about this these kids are forced to act in such way that is forced of them from their instructors out of FEAR but not by respect or any such. I mean think about it, kids can be physically and mentally damaged from experiencing such actions that can last as much as their whole life cuz kids are that fragile. I mean look more to the bigger image on the negatives of ATA programs and how they treate kids as almost as if their adults working and know about real life problems. This can seriously damage a child's childhood can't you see why America put laws against kids working on minor ages because of the negative impacts that are inflicted upon them and here ATA still does actions that's whatsoever against child rights that goes against this system, yet still they do this knowing of the risks on how kids can be very majorly affected from this. Yes I know ATA does having tons of information regarding what your child's gonna experience over the time you participate in activities like these but if a kid wishes to cancel their contract its not the instructors or even the parents job to force them to stay because this is basically SLAVERY or in depth human trafficking. ATA schools should not make a profit from taking away money from people who do wish any more to participate on such programs or even give a difficult way on getting out. Now I know many people's opinion will probably agree or disagree with my statement but at least first on putting you on their shoes first and being treated like these at such age. To be honest a cancellation should be offered at all means but if you disagree on this that's fine by me.

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Black Stallion
, US
Dec 07, 2019 10:07 am EST

This occurring all over America with ATA . They make it look like it would be good for your kids and then suck you in for guess what $$$$. No way out of the contract and will send you to collections. So you are stuck then they scrutinize your kid because you are not going to re new at the end of the year. My child I asked if he wanted to stay in ATA he goes no they were putting pressure on a special needs child. Than they railroad the parent because making the child's decision if they want to stay.

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KatieAir
, US
Oct 14, 2015 4:23 am EDT

I think it's an individual school issue. Schools have the ability to adjust their programs that suits their needs based on several factors. Where we are, there is NO WAY the school would stay in business if the owner required three year contracts and posed outrageous fees. In fact, he's custom made certain programs (leadership) to allow kids to participate. Meaning: it's not a national ATA program as those fees ARE crazy and there would be no participation. I am lucky our owner cares more about kids getting the instruction than imposing crazy fees just to be on a national list. I wouldn't lump ALL ATA schools in this complaint...just ask QUESTIONS and be wary of outrageous fees and lengthy contracts (we do 6mos at a time and if we need to go month to month for whatever reason, it's no problem...because our owner knows LIFE HAPPENS. He'd rather have kids there than not because of a contract issue).

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Black Stallion
, US
Dec 07, 2019 10:02 am EST
Replying to comment of KatieAir

It is an individual school issue I signed my son up for a year and then when my contract ends this month they are going to scrutinize my son his last class and testing because I honestly on a single parent income can't pay the cost anymore with the monthly fees, sparing tournaments, travel between $2-3K in one year and I moved farther way from the school

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dmitchell1
Bloomington, US
Jan 27, 2015 4:25 pm EST

I can relate. I have a similar situation with my 2 kids and ATA. It was a high-pressure sales situation, kind of like being sold a time share or tricked into a buyer's club. I think the biggest thing for us was that as time passed and the kids got older, school became more of a priority. It became increasingly difficult to go twice a week and get the required classes in...and it was impossible to get any sort of flexibility from ATA. We had to re-take 2 cycles because we were unable to fulfill the requirements.

As for the program, there's very little emphasis on mastering techniques and zero 1 on 1 time (unless you pay extra). Even during the belt tests- they would pass people that clearly weren't ready...I realized recently that this is because after my kids complete the colored belts, they want me to sign an additional contract to get the black belt. When I asked if we could wait until summer break to start, they said no and we'd have to start the colored belt program over again.

There are tons more examples I could share about our 3 year experience, but what's the point? I agree, a three-year contract is too huge of a commitment for a young child. If your child is interested in martial arts, find a place that doesn't require a contract at least until you're sure.

BTW - @intellix58--I've been dealing with the sarcastic "can't you read" attitude for 3 years. Hats off to you and people like you who have never made a decision you regret.

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D22017
, US
Jan 22, 2017 1:31 pm EST
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Replying to comment of dmitchell1

I'm 31 years old have 3 kids that are in ATA along with myself of course. It sucks that you had a hard time with them because each school is induvisually licensed and operated. I have 3 Amazing instructors 2 5th degrees one who is grand master soon hopefully Lee's son. So again I can't speak for every ATA but I love mine

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Karate America Employee
Jacksonville, US
Aug 26, 2011 12:50 pm EDT

Karate America empathizes with families having financial hardship. We understand it is a difficult economy right now, as it is for businesses as well. We are willing to offer several methods to assist our students. We offer to freeze a payment to allow the student to catch up on bills, the possibility of lowering the program and therefore the monthly payment, or transferring the membership to another family member. It is unfortunate that none of these options will work for this student.

As far as the membership is concerned, our memberships clearly state the time commitment. Both the expiration date and number of months of commitment are written in two different places. This is to ensure that everyone is clear as to what the agreement is.

Within the membership, written in plain English, not legal jargon, it states the purchase of safety equipment will be necessary for certain activities in the classes. This is for safety, and also required by our insurance company. Also, it is written in the membership that promotional rank examination fees are not included in the membership fees. This information is clearly written in order to ensure the student knows the terms and conditions up front. We do not wish to trick anyone, but we also cannot force people to read that which they are signing.

We are not in this business just for the money. There are many much less strenuous jobs that could earn our instructors a living, but they have chosen to dedicate their lives to the study of martial arts and to passing on that information to students—in order to better those students’ lives. We disagree that young children cannot make a commitment for achieving their black belts. They may, however, need the help of their families to reach that goal. This is why the membership is signed by the parent, not the child. Children learn commitment and follow through at a young age. I would encourage anyone who reads this to attend one of our Black Belt testings in June or December, and watch the ring with the youngest students, as young as 6. These children have been training since 3 years old and now understand the concepts of commitment, goal setting, and perseverance. If they learn to be successful at a young age, they will be successful their entire lives.

We are still willing to offer our assistance as noted above. Please call, and we will do all that we can to help.

Sincerely,
Karate America Employee

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karate instructor
jax, US
Jul 19, 2011 8:46 pm EDT

I do believe that children are at the most important learning stages of their lives between the ages of 1 and 6. So if you don't beleive that children as young as three can learn how to listen, pay attention, and follow directions, you are wrong. There are many parents that have to find a good learning centers for their children. Karate America core foundation is to teach COURTESY & RESPECT. There are seminar all over the country that charge a lot more than 150 per month, to teach your child CONFIDENCE. And they are just a weekend seminar and about three times the amount you are being charged for one month. And to have unlimited training for your child for a month at 150 is not expensive at all. Do the math: the average child does 3 to 4 classes per week, that is about 8 dollars per class. That is about minimum wage, for something that is much more value than minimum wage. And I know you and your child and your child didn't loose interest HE LOVED THE CLASSES!

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intellex58
, US
Jul 18, 2011 1:16 pm EDT

Yes a complete scam of handing you a contract on a piece of paper, you signing it, then claiming they defrauded you. Apparently you can write so I will assume you can read too what is your excuse for not reading it, it took to long, the lettering was small, the words to big? You’re the type of person who will next demand a bank modify your mortgage because you again cannot live up to your responsibilities. I feel sorry for your kids, hopefully they see you for the [censored] you are and decide they want to be productive members of society instead of a drain like their mother.

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Karate America - Cancel contract military orders

I am moving to Italy, my wife just got military orders there. I talked with my instructor and he gave me a number to talk to Karate America to notify them of my cancelation. This seems like a simple process. I called them and told them my wife got orders to Italy and asked what paper work I would need to send them. They told me to send a copy of the...

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Karate America Great Service!!!

Everyone just thinks about punching and kicking but I am very impressed with the lessons that they teach children such as courtesy, integrity, discipline, and confidence. No where else have I ever seen this done before!‎

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Update by Customer 31579
Sep 28, 2010 6:57 am EDT

Interestingly enough that has not been my experience at all. The instructors at my school care a great deal for me and the other students. They have certified instructors and some instructors going through internships to become certified instructors. Many times I have been in class and have had trouble getting down a technique and an instructor has always offered to help me after class, no matter how long it took. (all this without ever asking for a nickel) This has also been the case with many other students I've noticed.

Also I do notice that the instructors at my school have made this their chosen careers and have spent many years improving not only their martial arts techniques, but how they teach as well.

While I'm sure Kenjin Ryu is a great school as well I've never heard of them so I have nothing to say one way or the other.

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Karate America Employee
Jacksonville, US
Jun 30, 2011 7:53 pm EDT

Thank you customer 31579 for your kind words and praise. This is of course the experience we want all of our students to have.

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KravMaster
Jacksonville, US
Jun 28, 2011 3:23 pm EDT

Just wait. You will find the JaxHomeSchoolMom knows exactly what she is talking about, lol.

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Jaxhomeschoolmom
Jacksonville, US
Sep 26, 2010 12:15 am EDT
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They are a MCDojo that cares more about the all mighty dollar than actually teaching kids...They shame the art and I am glad we went with a non-corporate dojo like Kenjin Ryu Martial Arts Center. They actually care about the kids and you will always find instructors teaching the class, instead of paying students teaching as Karate America does, Talk about making the buck off of free teaching for them, while making a profit off of the person teaching!

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Karate America - TOTAL SCAM

COMPLETE RIP-OFF AND TOTAL SCAM! Stay far away from Karate America. They are a McDojo more interested in putting the ninja moves on your wallet than anything else. It is impossible to cancel their membership and it is a complete rip-off. Go to /link removed/ and search for Karate America. Or just google "Karate America Complaints" and you'll see 100's more...

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