Karan Bhalla PMO / customer service
I went to the Karan Bhalla PMO in the lower level of Atrium (close to dundas station) yesterday morning around 6:10am There was one gentlemen in front of me and another customer behind me, the Tim Horton staff Muna look at the line up and continued to put milk in the milk container/device... absolutely no acknowledgement toward us. It was as if we were not there.. the gentlemen in front of me looked at her and just shook his head, It was unbelievable that she just looked at us in line and just contained on working without even a good morning, one moment please... nothing finally when she decided to come to the cashier to serve the gentlemen in front of me, again no smile, no good morning nothing.
Clearly this woman Hates her job. Or at less that's how she comes across. I decided to give it another shot and went again this morning at 6:00am. Sadly the same staff with the same Poor Customer Service was again ignoring customers as she attended to the hot chocolate machine which seems to not be working this morning. Again no smile, not even a good morning or a hello. I took my order and left and decided to send you if information. I will stay clear from that Karan Bhalla PMO and I will definitely let my friends and co-workers know about the poor service at that location.
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