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Kaiser / always give patients written rx

Panorama City, CA, United States

After paying $1200 / mo for insurance, and waiting 3 hours for simple cough syrup with "controlled" codeine, new building and electronic medical records is Worthless if MDs don't Always give patients Written Rx. Cough is keeping me up. Doesn't take years of med school to know pharmacy won't give med in CA if no written Rx. RN should have caught this too. Delsym is Not cutting it. Who is the Medical Director and CEO?! For this much money, you need to get it together! Pharmacist just blames this on per diem MDs. If you see a problem in the system, You need to Speak up! Tell me your name and I'll come find you face to face!

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