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Just Flowers / dying gardenia

1 Knoxville, TN, United States Review updated:

I ordered my daughter a gardenia plant for her birthday in February. It did arrive on the correct day, but the buds that were on the plant have just slowly turned black and fallen off. Now parts of the plant itself are dying. It never did bloom. I sent it so she would have a plant on her desk at work. I called the 1-800 number to see if they would resend but they said "sorry we waited to long to complain". Well I'm sure my daughter thought it would eventually "bloom" instead of "die". No more internet flower orders for me...EVER

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  • Ma
      24th of Feb, 2011
    0 Votes

    I ordered flowers from FTD*Just Flowers, by phone, as internet not responding. It was an unpleasant experience - the back-ground noise was so loud. Had to have female order taker repeat a number of
    things because of the distraction. I was ordering a $59.95 arrangement plus $4.00 for a before 1 PM delivery. And then, when statement arrived I was charged $74.95
    The flowers, I am told by the recipient, were very nice -- but not $74.95 nice. Will not use again.
    Tried to reach customer service numerous times to no avail. I would like to have talked to a human.

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