Jo-Ann Fabric and Craft Stores / leather maxi punch
Store 11160 viers mill rd silver spring, md 20902. First time buyer at Jo Ann's we bought a leather maxi punch set on a regular price of 14.99 dollars, the product was defective and we decide to return it. The next day we went to the store with out the receipt and the manager Francesca with out checking any records of our purchase told us that she was going to give us just the 50, % of the total price because we didn't have the receipt. We paid the whole price! She was not a helpful person to deal with. The store is a mess and management too. Desapointed 100% of this store . We took our ugly and defective product back and now looking for the receipt.
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