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Jackson Hewitt / customer service provided

1 100 N State Rd 7 Ste 103, Margate, FL, United States

This service provided for assistance afterwards was unprofessional and the staff was rude. The staff name was Lindsay or Linda at this location. I applied for early advance refund and was given American express card and told was approved and the money would be on the card in 30 minutes. Never received the money and when I called to try to get resolved the lady who answered the phone Lindsay was rude, never returned my call back and unprofessional. At the end of day I have to call several times to get answers and called Meta Bank who provides the loan and was told my application was denied because I didn't want to refund for $4200. Just very unprofessional and not reliable.

Jo
Dec 21, 2018

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