Jackson Hewitttax service

M Jul 15, 2019

I filed taxes with Jackson Hewitt for the 2015 tax year. The lady who worked on my taxes cost me a $3090 error by inputting the wrong information on the interest paid on my home. This was corrected by Jackson Hewitt after many calls and complaints from me. I even had to drive 2 hours from where I live to meet someone from Jackson Hewitt to no avail. Moving forward to 2019, I received a notice or proposed assessment for the same tax year, 2015 in the amount of $1224.56. The notice states that I under reported my income and/or overstated my deductions. I don't see how this could happen when I submitted all W-4's to the lady working on my taxes. I paid for the warranty (Golden something warranty) and I need Jackson Hewitt to correct this mistake made by the same person who worked on my taxes. This is unbelievable and the second time that the 2015 taxes are being audited by the IRS due to no fault of my own. Please contact me asap because the protest by date is 8/12/2019. I request a refund/correction to this proposed assessment. Please find attached the notice of proposed assessement.

tax service

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.